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TSRM Architect
(Jobs in Chelsea, MA)
 
Requirement id 8698
Job title Architect
Job location in Chelsea, MA
Skills required IBM Tivoli, IBM Service Management Solutions, TSRM,
Open Date 27-Feb-2012
Close Date
Job type Contract
Duration 4 Months
Compensation DOE
Status requirement ---
Job interview type Phone Screen and Face to Face interview
   Email Recruiter: coolsoft
Job Description Architect: IBM Tivoli, IBM Service Management Solutions, TSRM,

[Note: Submission Deadline : 03/05/2012 04:00PM]

[Note: End Date : June 30, 2012]

[Note: Estimated Units : 563 hours]

Description:

The Tivoli Service Request Management (TSRM) Administrator will act as a technical administrator for the Information Technology Divisions installation of the IBM TSRM Service Desk, branded as COMiT within ITD, to support ITIL processes across the client.

Responsibilities:

The incumbent is responsible for the configuration and administration of this WebSphere based application. In addition, the incumbent will exercise independent judgment in interpretation and/or development of new guidelines and procedures.

• Participate in infrastructure solution design and reviews using ITD design process and industry best practices to support the addition of enhanced functionality and customers.
• Configure TSRM where necessary to meet business objectives
• Managing vendor coordination when necessary.
• Participate in design walk-throughs for review and sign off.
• Collaborate with stake-holders to conduct and demonstrate proof-of-concepts for new products and architectures.
• Support TSRM to ensure system availability, performance and recovery objectives are consistently met.
• Responsible to stay engaged with multiple projects and provide architectural/design oversight for IT consolidation projects.

The incumbent must be technically competent in the support of three-tiered architectures, as well as be able to gather and analyze data through interview, observation, design workshops and independent research.
The incumbent must possess strong knowledge of computer, system and network protocols and architectures, especially in large heterogeneous, client server environments. Strong knowledge of and/or experience with Internet and Intranet Web-based architecture and services.

Required Skills:

• Demonstrated proficiency with development and configuration of IBM Tivoli (Maximo) product line including IBM Tivoli Service Request Manager (TSRM)
• Demonstrated experience implementing IBM Tivoli (Maximo) or 3+ year current experience within IBM Service Management Solutions
• Experience utilizing Tivoli Asset Management for IT (TAMIT) preferred
• Experience with Integration Composer preferred
• Experience with Data migrations and integrations with external systems
• Strong interpersonal and communications skills, with the ability to effectively communicate with both technical and non-technical audiences at various levels within the organization
• Experience with supporting WebSphere on Windows preferred
• Knowledge of J2EE Application Standards preferred
• Knowledge of Service Oriented Architecture (SOA) Standards preferred
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 8698 while calling.
 
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