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Tableau Analytical Skills Chatbots Written And Verbal Communication Skills Analyst
 
Requirement id 86630
Job title Analyst
Job location in San Francisco, CA
Skills required Tableau, Analytical Skills, Chatbots, Written And Verbal Communication Skills
Open Date 19-Dec-2018
Close Date
Job type Contract to Hire
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type Face to Face interview
   Email Recruiter: coolsoft
Job Description Analyst: Tableau, Analytical Skills, Chatbots, Written And Verbal Communication Skills

Candidate must be our own W2 Employee


Job Description :

Data Analyst will support business partners to measure and report key metrics for conversational experiences on our live Chatbot/Virtual Assistant products. Responsibilities include:

Partner with LOB SMEs to understand use cases - including the context, the topics, and the types of questions they expect users to ask the Virtual Assistant
Collect and store data on chatbot performance, customer interaction on live chatbots
Work closely with different database owners to ensure data availability
Manage production data and data quality to be used for reporting
Work closely with bot optimization, SMEs, and other stakeholders to understand their data and reporting requirements
Process, design and present data to help stakeholders make good decisions
Use data to make recommendations on key areas to focus for improving conversational experience of chatbot customers
Ensure that our Virtual Assistant delivers intelligent and intuitive conversations, resulting in a great customer experience on an on-going basis

Qualifications

Hands on experience with building reports and analytics dashboards
Experience working with chatbots, virtual assistants and voice assistants
Experience working with and managing large data sets
Strong knowledge of Tableau or other popular reporting software
Knowledge and understanding of Artificial Intelligence (AI) disciplines such as Machine Learning or Natural Language Processing
Familiar with utterances, entities, intents, classification, annotation, business rules and APIs
Experience with Artificial Intelligence (AI) industry trends and business applications
Ability to be proactive, innovative and creative in meeting customer and enterprise needs
Ability to develop and execute business vision, strategies, and goals
Ability to develop partnerships and collaborate with other business and functional areas
Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members
Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
Excellent verbal, written, and interpersonal communication skills
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 86630 while calling.
 
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(Analyst: Tableau, Analytical Skills, Chatbots, Written And Verbal Communication Skills in San Francisco, CA)
     
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