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Teamwork ServiceNow ITSM API Management ITIL ITSM Applications. CDC Hipaa Data Class
 
Requirement id 116848
Job title Architect
Job location in Columbia, SC
Skills required Self Starter, Teamwork, ServiceNow, ITSM API Management ITIL ITSM Applicatio
Open Date 20-May-2021
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Architect: Self Starter, Teamwork, ServiceNow, ITSM API Management ITIL ITSM Applicatio

Start Date :07/01/2021

Submission Deadline :05/27/2021

Client Info : Department of Administration

nOTE l

* INTERVIEW PROCESS (phone, video or in-person, how many rounds of i/vs, etc)?

Initial round of phone interviews with in-person interview preferred before final selection

* INTERVIEW AVAILABILITY: How soon can you schedule an interview (date / times)?

ASAP after posting closes and resumes are received and reviewed


Description :

SCOPE OF THE PROJECT:

Under limited supervision the employee will design, develop, test, configure, implement and provide top-level support for the ServiceNow platform used by ITSM stakeholders in the Department of Admin. The employee will research third party/cloud solutions to ensure successful integration of the technology and providing knowledge transfer to team members. They will be deep application and technology skillset subject matter experts. The Sr. Software Engineer plays a critical role in mentoring Software Engineers and Associate Software Engineers to ensure we are growing future talent.

DAILY DUTIES / RESPONSIBILITIES:

-Maintains the three environments (Dev, Test, Production) of ServiceNow for Admin, including configurations, changes, system updates promotions, cloning, and security.
- Create, maintain and enhance forms, workflows, cloud integration and 3rd party integrations to the ServiceNow platform. Including automation and/or additional self-service features and functions.
- Incorporate ServiceNow capabilities to create a unified framework for multi-cloud resource provisioning and governance. utilize ServiceNow toolset to enhance workflow for process automation.
-Support the overall incident, problem and change management processes for Admin.
- Onboard additional agencies and expansion of IT Self-Service Portal functionality

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):

-Strong knowledge and experiencing managing/developing a large scale ServiceNow environment
-ITSM and ITIL concepts and Framework
-Server API Development
-Powershell
-Must be able to work both independently and in a team environment

PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
-Ability to communicate and gather technical requirements from customers.
-Ability to maintain positive working relationships with staff, users, management, vendors and other officials

REQUIRED EDUCATION:

A bachelors degree in communications, business administration, computer science, management information science, or a related field, and two years of hands-on experience with implementing Information Technology Infrastructure Library (ITIL), or an associate degree in communications, business administration, computer science, management information science or a related field and four years of hands-on experience with implementing ITIL.
Work experience is acceptable in lieu of a degree.

REQUIRED CERTIFICATIONS:

CJIS Certification will be a requirement of employment
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 116848 while calling.
 
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(Architect: Self Starter, Teamwork, ServiceNow, ITSM API Management ITIL ITSM Applicatio in Columbia, SC)
     
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