Technician Troubleshoot Software Applications Microsoft Products Operating Systems N   Requirement id 139317 Job title Analyst Job location in Deland, FL Skills required IT Services, Technician, Troubleshoot, Software Applications Microsoft Products Open Date 27-Feb-2023 Close Date Job type Not specified Duration 4 Months Compensation DOE Status requirement --- Job interview type Phone Screen and Face to Face interview    Email Recruiter: coolsoft Job Description Analyst: IT Services, Technician, Troubleshoot, Software Applications Microsoft Products Link: https://service.ariba.com/Supplier.aw/ad/collabReqDetail?requestDocId=30000000000000001075696638&anp=Ariba&community=3 Note: Email Submission Note: FDOT is accepting ONE (1) candidate submission per vendor for this Vacant position. Exhibit F: Resume Self - Certification form must be signed by the candidate Submission Deadline : 3/9/2023 5pm EST Start Date : 3/19/2023 End Date : 6/30/2023 Client Info : Florida Department of Transportation (DOT) Description The DeLand Office, IT Services Office is looking for a technician to assist the existing workstation support team with monitoring, troubleshooting, and maintaining the Departments Audio Visual environments including installation, maintenance services as well as training staff in their usage. The duties of this position can be broad and will include other such tasks as assisting the Workstation Support Supervisor with troubleshooting computer systems and related software, learning about and providing technical assistance and routine maintenance of specialized software applications. Providing support for other IT related hardware devices such as networked printers and USB attached peripherals. Responsibilities will include providing Tier 2 support of medium to high difficulty requiring the ability to take ownership of complex issues. Being able to perform advanced troubleshooting to determine cause of problems. Installs, configures and provides user support, monitors Service Desk queue and resolves support tickets as assigned. Participates in and coordinates projects, shares information and receives feedback from other OIT staff as appropriate. Generates and maintains detailed technical documentation, coordinates service calls and repairs for warranty and non-warranty items. Maintains records on all calls. Provides advanced support for other Technicians as needed in Audio-Visual systems. Experience 1. Have advanced knowledge of Microsoft products, such as operating systems, Microsoft Office suite including Outlook in a networked environment 2. Have advanced knowledge of computer software, hardware, and firmware relative to personal computer, local area network/wide area network environments 3. Skilled at installing and providing technical support for audio-visual equipment in a professional environment that includes, Projection systems, LCD TV systems, Wireless presentation devices, Video conferencing equipment, software applications, operating systems and personal computer hardware 4. Have the ability to do advanced troubleshooting on various manufacturers of computers, peripherals and audio-visual equipment. 5. Ability to plan, organize, manage and track projects 6. Ability to communicate effectively both verbally and in writing 7. Ability to read, understand, and comply with the departments policies Bachelors Degree in Computer Science, Information Systems, or another related field. Or equivalent work experience   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 139317 while calling.   Other jobs in FL: Alachua (1), Ft Lauderdale (2), Ft Myers (2), Jacksonville (57), Lake Mary (1), Miami (4), Orlando (10), Saint Petersburg (3), South Florida (1), St Petersburg (1), Tallahassee (1), Tampa (26),    IT Services job openings in other states Jobs List NCDIT - Technical Specialist- Mid Level (751298) Create date: 18-Nov-2024 No of Submissions : 2 Start date : 11/01/2024 End Date : 05/30/2025 Submission deadline : 11/20/2024 Client Info : NCDIT Note: * Agency Interview Type : Webcam Interview Only * Hybrid Description : Service Level Manager We are seeking an .... 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