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Telecommunications Customer Service Skills Problem Solving Skills Developer
(Job
 
Requirement id 32663
Job title Developer
Job location in Westlake Village, CA
Skills required Mobile Device Management, Blackberry Enterprise Server, Telecommunications, Customer Service Skills Problem Solving
Open Date 15-Jan-2015
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Developer: Mobile Device Management, Blackberry Enterprise Server, Telecommunications, Customer Service Skills Problem Solving

¿ Mobile Device Management
¿ BES (Blackberry Enterprise Server) experience
¿ Order, Prepare/distribute, and troubleshoot mobile devices
¿ Maintain billing website for cellular/blackberry usage
¿ Create reports for mobile usage and billing
¿ Find/compare pricing for phone equipment
¿ Revise/Condense instructional literature/manuals for end users
¿ Telecommunications Support for All Locations
¿ Order lines, long distance, circuit, and DSL/Internet services for new locations
¿ Maintain databases for inventory at all locations pertaining to analog lines and circuit ID¿s
¿ Post/distribute updated information to appropriate GC contacts
¿ Manage vendor relationships and escalate emergencies beyond helpdesk ¿ Bill Analysis/Invoice Re-routing ¿ Verify all billing is accurate ¿ Assist AP with bill verification for DSL and phone services
¿ Approve/re-route departmental invoices
¿ Verify departmental coding is updated in database
¿ Manage relationship with Telecom Expense Mgmt contacts Candidate Requirements
¿ Excellent customer service skills
¿ Attention to detail with regards to reporting and analyzing invoices
¿ Problem solving skills
¿ Interest in learning basics about various types of technology
¿ Some college or previous work experience preferred
¿ Proficient in MS Excel, Word, and some Access. Experience in using customized websites a plus
¿ Must be a good multi-tasker
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 32663 while calling.
 
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(Developer: Mobile Device Management, Blackberry Enterprise Server, Telecommunications, Customer Service Skills Problem Solving in Westlake Village, CA)
     
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