Telecommunications Service Management System Analyst (Jobs in Richmond, VA)   Requirement id 142523 Job title Analyst Job location in Richmond, VA Skills required Information Technology, IT Support, Telecommunications, Service Management System Open Date 28-Jul-2023 Close Date Job type Contract Duration 11 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Analyst: Information Technology, IT Support, Telecommunications, Service Management System Hybrid Start date :08/14/2023 End Date :06/30/2024 Submission deadline :8/2/2023 Client Info :VDH Description : ------------------------------------------------------ **local Richmond, VA candidates needed due to onsite requirement - at least 3 days/wk onsite *please do not submit candidates who were submitted to 715116 VDH Technical Support VDH has determined that there is a need for regional IT Support throughout the Commonwealth to assist with information technology needs and telecommunication projects. The position will report to the Office of Information Managements IT Operations Center and will perform various tasks to help direct IT requests through the appropriate channels, communicate the IT telecommunication needs of their assigned regions, and will be the voice of their assigned region. Skills and Qualifications Critical thinking and problem solving Customer focus Planning Process improvement Verbal and written communication Telecommunications knowledge Technical understanding Technical zeal Attention to detail. Independence Functional and technical skills Dealing with complexity Decision making Operating systems Cloud computing skills Adaptability and the ability to master new technologies quickly. Required Qualifications: Associate degree in computer science, telecommunications, information technology, or similar field preferred work experience may meet this requirement in lieu of a degree at the hiring managers discretion. Knowledge of IT Service Management: Incident, Change, Service Request, and Asset Management. 3-4 years experience as a telecommunications specialist, IT support, or similar Daily Duties Includes but not limited to: Establishes communications systems by programming voice and data telecommunications network circuits and equipment. Communicate needs of the region to the IT Operations Center. Demonstrate servant leadership through collaborative strategic and tactical planning to achieve holistic goals of the IT Operations Center. Direct users to the appropriate source of help based on needs. Respond to requests of the assigned region for IT Support in the VDH IT Service Portal. Advise users on how to use technology or what technology exists to meet their business needs or communicates those needs to the IT Operations Center for advice. Provides coordination and assistance with Asset Management, PC Refresh, Phone System Issues, Printer Refreshes, etc. Inventories and prioritizes network and equipment repairs. Establishes voice and data networks by programming features, establishing interfaces and integrations, following industry standards, and activating remote access tools. Verifies service by testing and re-programming circuits, equipment, and alarms; identifying and correcting problems; and conferring with engineers. Communicates new technologies, opportunities, events, changes, policies, best practices and procedures to the assigned region. Documents network by recording configuration diagrams and programming. Analyzes network performance and prepares and presents reports based on that analysis. Maintains network by troubleshooting and repairing outages, testing network back-up procedures, and updating documentation. Entering requests into TEBS and coordinating telecom replacement, moves, and help troubleshoot issues, and find solutions for   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 142523 while calling.   Other jobs in VA: Alexandria (1), Ashburn (3), Cardinal (1), Charllottesville (1), Charlottesville (6), Chesapeake (2), Chester (2), Dulles (3), Fredericksburg (1), Fremont (1), Glen Allen (2), Reston (4), Richmond (45), Roanoke (14), Virginia Beach (14), Information Technology job openings in Richmond, VA Jobs List VDOT IT Customer Relationship Manager (741452) Create date: 11-Jul-2024 * Hybrid No of Submissions : 2 Start date : 07/15/2024 End Date : 06/30/2025 Submission deadline : 7/16/2024 Client Info : VDOT Note: * Both Web Cam and In Person Interview * local candidates required due to onsite requirement * first round of intervi.... (This job is for - job Jobs in VA Richmond Manager - (in Richmond, VA)) VDOT Technical Writer 4 (740267) Create date: 25-Jun-2024 * Hybrid No of Submissions : 2 Start date :07/01/2024 End Date :06/30/2025 Submission deadline :6/28/2024 Client Info :VDOT Note: * In Person Only * In office at VDOT - 1401 East Broad Street, Richmond, VA - at least 3 days per week. * Long term posit.... (This job is for - Documentation Jobs in VA Richmond Consultant - (in Richmond, VA)) VDOT IT Customer Relationship Manager (731126) Create date: 11-Mar-2024 Hybrid start date :04/01/2024 End date :06/30/2024 submission deadline : 3/14/2024 client info : VDOT Description : **local candidates required due to onsite requirement **first round of interviews via Teams. Second round of intervi.... (This job is for - SDLC Jobs in VA Richmond Manager - (in Richmond, VA)) TAX - IT Security Operations Analyst (727866) Create date: 31-Jan-2024 Hybrid start date :02/12/2024 End date :08/31/2024 submission deadline :2/5/2024 client info :TAX Description : Pls note: Initial web based IVs will be conducted but pls note an IN PERSON may also be required as a follow up if mgr requ.... (This job is for - Cybersecurity Jobs in VA Richmond Analyst - (in Richmond, VA)) VDOT IT Customer Relationship Manager (704068) Create date: 16-Feb-2023 Start date : 03/06/2023 End Date : 06/30/2023 Submission deadline : 2/22/2023 Client Info : VDOT Note : * local candidates strongly preferred * This position requires onsite 3 days a week with 2 remote * The contract may be extended annually beyond June 30, 2023 job Jobs in VA Richmond Manager - (in Richmond, VA))    Information Technology job openings in other states Jobs List Solutions Architect - 8627969 Create date: 18-Oct-2024 No of Submissions : 1 Start date : 11/04/2024 End Date : 06/30/2025 Submission deadline : 10/23/2024 Client Info : OIT Note: * Position Location : Remote * Bill Rate : USD 115.00 Per Hour * Max Rate : USD 131.00 Per Hour Description : job Jobs in CO Denver Architect - (in Denver, CO)) 23/0481 RFP- On-Demand Information Technology - NSPO Create date: 20-Sep-2024 Position Title : 23/0481 - RFP - On-Demand Information Technology Project Services For The Harris County Toll Road Authority - NSPO Bid URL : https://harriscountytx.bonfirehub.com/opportunities/114719 Note : online Submission Submission Deadline : 10/14/2024, 2:00 PM CDT Start Date : 10/28/2024 Jobs in TX Arlington Consultant - (in ARLINGTON, TX)) Business Integration Specialist- Mid Level (743865) Create date: 19-Aug-2024 No of Submissions : 1 Start date : 09/03/2024 End Date : 09/03/2025 Submission deadline : 08/23/2024 Client Info : NCDHHS-PH Note: * Agency Interview Type : Webcam Interview Only * Hybrid Description : Business Integration Specialist Mid A.... (This job is for - Healthcare Jobs in NC Raleigh Specialist - (in Raleigh, NC)) DOAS IVOS Application Support Engineer (743696) Create date: 30-Jul-2024 No of Submissions : 4 Start date : 08/05/2024 End Date : 12/31/2025 Submission deadline : 08/09/2024 Client Info : DOAS Note: * Either Web Cam or In Person * Hybrid Description : DOAS Risk Management uses Ventiv Technologys Claims Enterprise and Integ.... (This job is for - job Jobs in GA Atlanta Engineer - (in Atlanta, GA)) GA DHS - Sr. Lead QA Test Automation Engineer (743562) Create date: 30-Jul-2024 * Hybrid No of Submissions : 2 Start date : 09/02/2024 End Date : 06/30/2025 Submission deadline : 08/05/2024 Client Info : DHS Note: * Either Web Cam or In Person * Hybrid role, candidate MUST be local to Metro Atlanta Description : As a.... (This job is for - Quality Assurance Jobs in GA Atlanta Engineer - (in Atlanta, GA))    Information Technology job openings in VA Jobs List VDOT Infrastructure Sol Arch 4 VA Beach(746933) Create date: 16-Sep-2024 Position Title : VDOT Infrastructure Sol Arch 4 VA Beach, VA 100% ONSITE (746933) No of Submissions : 2 Start date : 09/30/2024 End Date : 06/30/2025 Submission deadline : 9/19/2024 Client Info : VDOT Note : * Agency Interview Type : Both Phone and In Person *.... (This job is for - Cisco Routers VLAN Jobs in VA VirginiaBeach Consultant - (in Virginia Beach, VA)) VDOT Infrastructure Solutions Architect 4 (746502) Create date: 09-Sep-2024 **Onsite Max Submittals by Vendor: 2 Start date : 09/23/2024 End Date : 06/30/2025 Submission deadline : 9/12/2024 Client Info : VDOT Description : ------------------------------------------------------ Complete Description: 5-7 years of experience in the field or rel.... (This job is for - job Jobs in VA VirginiaBeach Architect - (in Virginia Beach, VA)) VDOT Infrastructure Solutions Architect 4 - (742246) Create date: 22-Jul-2024 * Onsite No of Submissions : 2 Start date : 08/05/2024 End Date : 06/30/2025 Submission deadline : 7/25/2024 Client Info : VDOT Note: * Agency Interview Type : Both Phone and In Person Description : 5-7 years of experience in the field or related subj.... (This job is for - job Jobs in VA VirginiaBeach Architect - (in Virginia Beach, VA)) VDOT Infrastructure Sol Arch 4 (735782) Create date: 10-May-2024 No of Submissions : 2 Start date : 05/20/2024 End date : 06/30/2024 Submission deadline : 5/15/2024 Client info : VDOT Note : * Onsite * Local candidates only. Description : The Infrastructure Architect .... (This job is for - Cisco Routers Jobs in VA VirginiaBeach Consultant - (in Virginia Beach, VA)) VITA Business Analyst 5 (665438) Create date: 09-Oct-2021 Start Date :11/1/2021 End Date :04/30/2022 Submission Deadline :10/14/2021 Client Info : VITA Note : * Agency Interview Type: Either Phone or In Person Description : *local candidates strongly preferred Telework schedule will be determined by ma.... (This job is for - job Jobs in VA Chester Analyst - (in Chester, VA)) (Analyst: Information Technology, IT Support, Telecommunications, Service Management System in Richmond, VA)

Featured Jobs Budgeting Office Consultant (Jobs in Harrisburg, Pennsylvania) PMP Manager (Jobs in Atlanta, Georgia) Javascript Developer (Jobs in Tucker, Georgia) Architecture - - Specialist (Jobs in Raleigh, North Carolina) Typography Power Consultant (Jobs in Nashville, Tennessee) - Consultant (Jobs in Bismarck, North Dakota) SSIS JAVA Analyst (Jobs in Richmond, Virginia) TSOISPF Specialist (Jobs in Columbus, Ohio) Integration IT Specialist (Jobs in Columbus, Ohio) API CI Developer (Jobs in Richmond, Virginia)