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Telesoft - Analyst
(Jobs in St Paul, MN)
 
Requirement id 60461
Job title Analyst
Job location in St Paul, MN
Skills required Telesoft, BMC Remedy, -,
Open Date 20-Apr-2017
Close Date
Job type Not specified
Duration 8 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Analyst: Telesoft, BMC Remedy, -,

Submission Deadline : 05/01/2017 2:00 PM CT

RFO Evaluation Process :
Desired Skills : 70%
Cost : 30%

Client : Office of MN.IT Services (“MN.IT”)

Description :

Business Need
The Office of MN.IT Services is looking to hire one resource who will work with its financial teams to analyze customer number structure to facilitate voice, WAN and computing billing, conduct billing reviews with SWIFT and COSWeb invoices, assist in analyzing and auditing Telesoft records and provide knowledge transfer for staff in Telesoft and COSWeb. Many executive branch agencies prefer to have MN.IT bill internal agency customers rather than receiving a single bill for telephone services at the agency level for example. As MN.IT updates its service portfolio for FY18 agencies will need to identify new billing or customer numbers. This resource will assist in the process of reviewing existing numbers and at the request of agencies creating new billing or customer numbers. MN.IT uses a customized solution of BMC Remedy on Demand (COSWeb) to perform IT billing services each month. The desired outcomes are a fit-gap analysis that will help identify where existing billing processes need to be formalized as well as identifying deficiencies in the current use of the COSWeb product used to create the billing codes and customer numbers.

Mandatory Qualifications :

• Vendor must propose an hourly rate at or below vendors Max Hourly Rate for the category.
• 5 years experience with BMC Remedy on Demand
• 5 years experience with Telesoft

Desired Skills

• Experience with state government billing systems
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 60461 while calling.
 
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(Analyst: Telesoft, BMC Remedy, -, in St Paul, MN)
     
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