Training Support Troubleshooting Help Desk Mentoring KT Experience Lansweeper Testing   Requirement id 109225 Job title Consultant Job location in Albany, NY Skills required Training, Support, Troubleshooting, Help Desk Mentoring KT Experience Lanswe Open Date 13-Aug-2020 Close Date Job type Contract Duration 3 Months Compensation DOE Status requirement --- Job interview type Phone Screen and Face to Face interview    Email Recruiter: coolsoft Job Description Consultant: Training, Support, Troubleshooting, Help Desk Mentoring KT Experience Lanswe Note: * On-site/Remote: On-site * Interview: Phone or video call * Please be advised responses are due no later than 8/23/20. Responsibilities Are you a Tech junkie or IT geek? We have a 3-month project with our client in Albany, NY that requires a Junior Help Desk Setup/deploy computers with custom images, troubleshoot computer software/hardware issues, use inventory tracking system to document computer information. Day-to-Day Tasks include, but not limited to: Guidance of technical staff Provide training, support, and troubleshooting. Review and test new technologies. Respond to all service requests. Use of LanSweeper. Document user request or issue document the diagnostic steps performed when troubleshooting the issue and assist the user with resolution using existing procedures and documentation. Acts as single point of contact for users of the Departments Information Technology (IT) services and directs questions and report problems regarding services and products. Installation of desktop hardware / peripherals, printers, and thin clients. Installation of individual software packages, as needed, for all users. Use of imaging software to create custom images and expedite large equipment roll-outs. Support and deploy O365 and Office 2016. Mandatory Qualifications: Work in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures or business applications and products that run on those platforms – beyond that of a Programmer Junior: 12 - 36 months Preferred Qualifications: 24 months experience supervising and providing technical support for level 2 help desk staff. 24 months experience utilizing VMware vSphere to support virtual desktops including linked clones. 24 months experience using LanSweeper, Remote Desktop and Active Directory, all three are required. 24 months experience using ITSM service desks. 24 months experience resolving hardware and software issues and troubleshooting Windows 7 applications and OS. 24 months experience configuring and installing Windows based hardware, peripherals, network printers and thin clients. 24 months experience in network monitoring, permissions and troubleshooting user accounts. 24 months experience with the installation and support of Microsoft Office suites in an enterprise environment. 24 months experience managing equipment inventory 24 months experience scripting in a Windows environment 12 months experience troubleshooting Windows 10 OS and applications. Languages Must have English Native or bilingual proficiency Additional vendor information Candidates need to meet 60% of the Preferred Qualifications to qualify for the position.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 109225 while calling.   Other jobs in NY: Albany (4), Bethpage (6), BUFALLO (1), Buffalo (6), Commack (4), Commack Long (1), Jericho (5), Long Island (4), Long Island City (2), Manhattan (5), Midtown NYC (1), New York (41), New York City (8), NYC (2), Training job openings in Albany, NY Jobs List Senior Business Analyst - 5399 Create date: 26-Aug-2021 Description: Day-to-Day Tasks include, but not limited to: Develop a detailed stakeholder analysis to begin communication work. Work with the As Is team to capture the front end of the change impact work. Be the driver for the District work group for App Rat work Assist with communications to Age.... 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(This job is for - TrainingIT Experience Jobs in NY Valhalla Specialist - (in Valhalla, NY)) Senior Business Analyst - 5549 Create date: 07-Oct-2021 Description: Day-to-Day Tasks include, but not limited to: Provide CONNECTIONS user support via in-person, email and telephone Provide direct, on-site instruction to individual users and small groups Provide instruction on newly released functionality Deliver presentations to line staff .... (This job is for - Training Jobs in NY Syracuse Analyst - (in Syracuse, NY)) Senior Software Analyst - 5328 Create date: 03-Aug-2021 Description: Day-to-Day Tasks include, but not limited to: Work with OCFS and ACS staff to document the requirements for the system. Facilitate meetings with OCFS and ACS staff. Create detailed screen mock-ups to document the user interface. Write detailed use cases and business flows. W.... 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