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Training Support HASTUS Application Troubleshoot Implementation Bus Transit Operatio
 
Requirement id 86333
Job title Specialist
Job location in Boston, MA
Skills required Workforce Modernization Program, Training, Support, HASTUS Application Troubleshoot Implemen
Open Date 11-Dec-2018
Close Date
Job type Not specified
Duration 3 Months
Compensation DOE
Status requirement ---
Job interview type Face to Face interview
   Email Recruiter: coolsoft
Job Description Specialist: Workforce Modernization Program, Training, Support, HASTUS Application Troubleshoot Implemen

Submission Deadline: 12/18/2018 10:30 PM EST
Start Date: 12/28/2018
End Date: 3/31/2019

Client: MBTA

Description:

Detailed Description of Services:

The Trainer/Support Specialist will be responsible for training and supporting Operations personnel and end users as part of the HASTUS software implementation for the MBTA Workforce Modernization Program. This position will perform the following activities and examples, as well as other related tasks as the needs arise.

DUTIES & RESPONSIBILITIES
• Assist with the implementation of Workforce Modernization Program (WMP) systems, including, but not limited to, the Daily Operations system and Bid system for Bus, Heavy Rail and Light Rail transportation districts in HASTUS software.
• Develop and execute training programs for training new and existing WMP software end users.
• Support end users on troubleshooting issues.
• Act as liaison between areas and project teams to work through issues.
• Assist in implementing and supporting future WMP systems, as appropriate.
• Respond to each inquiry, whether from a customer, vendor, or coworker in a professional and courteous manner.
• Work any and all shifts and / or locations as assigned or directed.
• Uphold the rights and interests of the Authority while building and maintaining effective relationships with employees.
• Perform related duties and projects as assigned

EDUCATION AND/OR EXPERIENCE
• Three (3) years of experience in bus and / or subway transit operations.
• Two (2) years of related supervisory experience in bus and / or subway operations.
• A high school diploma or equivalent (G.E.D.) from an accredited institution with the ability to comprehend, communicate and respond to instructions, orders, signs, notices, inquiries, etc. in English.
• Excellent organizational, confidentiality, multitasking and time management skills.
• Strong computer and analytical skills.
• Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint.
• Handle sensitive and confidential information in an appropriate manner.
• Have excellent customer service and conflict resolution skills.
• The ability to provide internal and external customers with a courteous and professional experience.
• Work any and all shifts and / or locations as assigned or directed.
• The ability to work effectively with a diverse workforce.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 86333 while calling.
 
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Workforce Modernization Program job openings in Boston, MA
Jobs List

ITS63 OSD20-0088 Technical Trainer Support Specialist -SP
Create date: 09-Dec-2019
Note: Submission

Submission Deadline: 12/13/2019 9:00 PM EST
Start Date: 12/23/2019
End Date: 3/30/2020

Client: MBTA

Description:

The Trainer/Support Specialist will be responsible for training and supporting Operations personnel and end users as part of the HASTUS software implementation for t.... (This job is for - Troubleshooting Jobs in MA Boston Specialist - (in Boston, MA))

ITS63 OSD19-0016 Logistics Coordinator -SP
Create date: 25-Oct-2018
Note: This requirement is from FairmarkIT Website.

Submission Deadline: 10/27/2018, 12:00 PM
Start Date: 11/7/2018
End Date: 3/30/2019

Client: Massachusetts Bay Transportation Authority

Description:

Detailed Description of Services:
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OSD19-0009 Workforce Training And Support Specialist-SP
Create date: 17-Oct-2018
Note: Online Submission

Submission Deadline: 10/24/2018 9:30 PM EST
Start Date: 11/5/2018
End Date: 11/4/2019

Client: Massachusetts Bay Transportation Authority

Description:
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ITS63 OSD19-0015 Project Coordinator/PMO Specialist -SP
Create date: 21-Aug-2018
BID SOLICITATION NUMBER: BD-19-1206-40000-42602-30495

Submission Deadline: 8/27/2018 01:30:00 PM
Start Date: 8/30/2018
End Date: 3/31/2019

Client: Massachusetts Bay Transportation Authority

Description:

Detailed Description of Services:
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(Specialist: Workforce Modernization Program, Training, Support, HASTUS Application Troubleshoot Implemen in Boston, MA)
     
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