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Training Development Experience Agile Scrum Methodology Trainer Training Experience
 
Requirement id 111069
Job title Specialist
Job location in Atlanta, GA
Skills required Training, Document Management Systems, Training Material Development And Reporting, Development Experience Agile Scrum Metho
Open Date 23-Oct-2020
Close Date
Job type Contract
Duration 8 Months
Compensation DOE
Status requirement ---
Job interview type Phone Screening
   Email Recruiter: coolsoft
Job Description Specialist: Training, Document Management Systems, Training Material Development And Reporting, Development Experience Agile Scrum Metho

Start Date : 11/2/2020
End Date : 06/30/2021
Submission Deadline : 10/28/2020

Client Info : GTA - Portal/DSGa

Note:

* Agency Interview Type: Web Cam Interview Only

* Local Candidates

Description:

Provide candidates answers to questions 6 through 10 on the Skills Tab.

Client, an office within the Georgia Technology Authority, is hiring for the position of Trainer and Documentation Specialist. The clients team creates and manages content for the state flagship website georgia.gov and supports a custom Drupal based Content Management System (CMS) platform supporting more than 60 state agency websites. In addition, the team is responsible for onboarding new agencies, and partnering with agency customers to determine how the platform can best serve their content needs.

Position Summary:

As a trainer and documentation specialist for client, you will be working with the client team to train and support state agencies to ensure Georgias websites follow best content practices offered by the states enterprise digital platform. The client team supports state agencies in three key areas:

Delivering technology solutions
Consulting on best practices
Building capacity

The best candidate will have experience in Drupal, a passion for delivering training (on-site and online), and experience writing and managing training documentation. This position is a resident training expert who will deliver technical training based on web best practices and conduct hands-on workshops.

Responsibilities Include:

Deliver training courses for new and existing content managers on Drupal CMS and Siteimprove.
Learn the ins and outs of creating and managing content on the Drupal platform.
Understand and learn existing content developed for workshops and trainings to be capable of leading those trainings.

Develop new training content to address any gaps identified in training opportunities.
Manage all online training documentation ensuring it stays updated and relevant, providing the most accurate information to users.
Strategically plan training courses and schedule courses throughout the year to ensure trainings are offered on a consistent basis.
Ensure the client site is updated with upcoming training opportunities and registration is available.
Show understanding and empathy while assisting the Support Lead to help technical or content-related questions from content managers.
Provide feedback on training opportunities and offer suggestions on ways client can better serve agency content managers to improve soft skills and technical skills.
Help agencies understand changes between Drupal 7 and Drupal 8 by providing additional one-on-one training or group trainings, as needed.
Be comfortable leading and speaking in front of small to medium-size groups.

Required Skills / Experience:

The ideal candidate must be self-motivated with a proven track record in customer requirements gathering and documentation. Candidate must be organized and analytical, adept at working in a team environment, able to implement a project schedule, and be able to handle multiple priorities in a fast moving environment.

3+ years of experience in training and documentation management.
Knowledge of web-based content management systems, with a background in Drupal 8 preferred.
Knowledge of site performance tools -- such as Siteimprove -- to monitor quality assurance, accessibility, and analytics.
Knowledge of industry best practices for the web.
Ability to assess and evaluate learning outcomes.
Proven experience participating in large projects with cross functional content, design, and development teams.
Strong presentation skills.
Strong self-motivation skills.
Strong team player with signif
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 111069 while calling.
 
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