Troubleshoot Software And Hardware Configuration Management. Sql Skills Software Ag   Requirement id 135850 Job title Consultant Job location in Atlanta, GA Skills required Windows Active Directory, Troubleshoot, Communication Skills, Software And Hardware Configuration Mana Open Date 17-Aug-2022 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Consultant: Windows Active Directory, Troubleshoot, Communication Skills, Software And Hardware Configuration Mana Start Date : 08/29/2022 End Date : 08/31/2023 Submission Deadline : 8/22/2022 Client Info : ATL - AIM General Note: * Position Location Remote Description : · Applies technical expertise using standard operating and diagnostic protocols to resolve standard to moderately complex system level issues that are negatively impacting product performance at customer sites · Applies technical expertise using standard operating and diagnostic protocols to resolve standard to moderately complex system level issues that are negatively impacting product performance at customer sites · May provide documentation and direct feedback to Field Technical Specialists, Account Managers, Sales and other Technical Support co-workers as appropriate · Individuals will be responsible for responding to new customer support cases via phone email and chat · Use their skills to troubleshoot and accurately document customer issues · Providing regular communication to the customer in a timely and professional manner · Assist colleagues in the team with mentoring and training · Assume ownership of customer issues and aim to resolve issues effectively, escalating cases Level 3 or product champions where necessary · Assist in the testing of new product builds and releases · Solve basic common user problems in real time, including software functionality problems and questions · Basic understanding Windows Active Directory · Familiarity with CCD and/or Digital camera technologies for tuning and improving video image quality · Strong computer skills, including MS Excel, Outlook, Windows Operating Systems · Work experience in a Technical domain · Senior Technical Support Specialist will spend significant time with customers, so a great deal of “on-the-road” travelling will be necessary on a weekly basis · Typically qualified to HNC / HND level in electronics or another relevant subject, but may be qualified by experience · Advanced troubleshooting of customer issues and be accountable for providing customers with timely resolution and feedback · As you gain in experience mentor new team members · When requested perform customer on-site visits · Work closely with Engineering to ensure issues are accurately diagnosed and replicated · Debug Software and Hardware issues and provide solutions to the customer · Report, escalate, and manage resolution of customers problems · Manage account and ensure any product updates/new releases are matched to the customers business case and strategy · Site visits and conference calls with customers and partners required · Be able to work comfortably in a fast paced environment · Responding to customers operational queries · Implementation of software updates · Candidate should have strong SQL skills and ability to understand complex SQL statements · Outstanding problem solving skills with good technical knowledge of storage systems and TCP/IP · A strong capacity and desire to develop customer service and communication skills · The ability to manage multiple urgent issues in parallel   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 135850 while calling.   Other jobs in GA: Alpharetta (12), Atlanta (37), Conyers (2), Downtown Atlanta (1), Dublin (1), Duluth (5), Dunwoody (4), Lawrenceville (2), Norcross (4),    Windows Active Directory job openings in other states Jobs List VDOT Windows Admin - (622216) Create date: 06-Feb-2020 Start Date : 02/18/2020 End Date : 06/30/2020 Submission Deadline : 02/12/2020 Client Info : VDOT Note: * Interview Type : In Person Only * local candidates strongly preferred * ALL candidates MUST be able to attend a personal interview, NO phone interviews, NO Skype, NO .... (This job is for - Jobs in VA CliftonForge Administrator - (in Clifton Forge, VA)) Enterprise Architect - 37816 Create date: 23-Aug-2018 Job Description : Hands-on experience on Installation and Administration of Windows 2008 / 2012 / 2012 R2 servers Good expertise on troubleshooting and administration of Windows Active Directory environment and Group Policy Very good knowledge on Configure, troubleshoot and monitor windows services such as DNS, D.... (This job is for - Troubleshooting Jobs in NC Mooresville Architect - (in MOORESVILLE, NC)) Sharepoint Admin/SSRS Developer/ - 35071 Create date: 25-May-2018 Skillset: 70% Infrastructure (administration and thorough understanding of Sharepoint and SSRS components) 20% Development (T-SQL queries and general knowledge of relational databases hosted on SQL Server) 10% Analytics (Basic analytic skills for data validation) Responsibilities: A.... (This job is for - SSRS DML Jobs in NC Charlotte Developer - (in Charlotte, NC)) Optimal IDM Virtual Directory Administrator-TSS-002453 Create date: 20-Nov-2014 Description: This position is responsible for administrating the Enterprise Optimal IDM Virtual Directory service, a partner service to the Identity and Access Management service for CLIENT in an operational capacity. The systems within this service underpin all authentication, and application authorization in the client computing enviro.... (This job is for - job Jobs in NC Raleigh Administrator - (in Raleigh, NC)) System Architect -TSS-002204 Create date: 01-Apr-2014 Description: The Client is seeking to fill a short term (approx. 12 month) contractor assignment: This position will interact with other Infrastructure staff, Development, Security and Project Management staff to provide project representation and planning for ongoing IT projects and initiatives. This position will also work with personn.... (This job is for - job Jobs in NC Raleigh Architect - (in Raleigh, NC))     (Consultant: Windows Active Directory, Troubleshoot, Communication Skills, Software And Hardware Configuration Mana in Atlanta, GA)

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