Troubleshoot ServiceNow Associated Software Analyst (Jobs in Raleigh, NC)   Requirement id 144955 Job title Analyst Job location in Raleigh, NC Skills required Security Systems Manager, Troubleshoot, MS Powerpoint, ServiceNow Associated Software Open Date 22-Dec-2023 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Analyst: Security Systems Manager, Troubleshoot, MS Powerpoint, ServiceNow Associated Software Onsite Start date :01/15/2024 End date :01/15/2025 Submission deadline : 12/28/2023 Client info : NCDOT Description : This position will support duties consistent with creating, documenting, and coordinating business operational activities with respect to inventory management, continuous process improvement, coordinate training and education in the operations with the Genetec software and all system components for Physical Security. • Coordinate document management activities and recommend process improvements. • Audit the process, and account for all equipment, devices, material, and parts associated with the implementation for buildings and facilities. • Work directly with the Distribution Center staff and keep them apprised of pending orders. • Perform quarterly inventory assessments to ensure all devices, equipment, and material are properly accounted for. Submit assessment report to Security Management for review. • Manage the safety stock requirements and ensure the required stock levels never go out-of-stock. • Scheduled reports (weekly/monthly, etc.) shall be generated and submitted to NCDOT Security Management indicating the following: o Material received during report term (inbound) o Material picked up for surplus report term (outbound) o Material returned to manufacturer (RMA) report term (outbound) o Material returned to inventory from manufacturer (RMA) report term (inbound) o Material issued to security vendor for incidents or installation report terms (outbound) o Current inventory levels by part number o Ensure that there are no delays in issuing requested material/parts • Managing the coordination and verification of scheduled PMs. • Identify which devices are coming to the end of life and arrange for replacement. • Manage the badging supplies and be responsible for restocking. • Manage the quotes and invoices that are relative to inventory and ensure that the invoice matches with the corresponding quote • Responsible for the surplus process and shall adhere to NC State Surplus procedures. • Ensure all retired servers are discarded in accordance with the Information Security Office procedures. • Assisting the SOC team and vendor partner with troubleshooting installation and operating issues. • Perform monthly device testing of selected buildings, and facilities, documents, and secure findings. • Assist in the creation of document(s) which details the information and design of new building construction, new implementation, and requests for additional device(s). • Manage all situations when devices are scheduled for removal because of building alterations, replacement, temporary removal, factory recall, or other reasons. This position shall brief IT-EMS when these situations occur. • Must have the ability to submit incidents, request and track all in accordance with standards established by IT-EMS.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 144955 while calling.   Other jobs in NC: Chapel Hill (2), Charlotte (58), Dix Campus (1), Greensboro (3), Morrisville (2), North Charlotte (2), Raleigh (96), St Raleigh (2), Winston Salem (3),         (Analyst: Security Systems Manager, Troubleshoot, MS Powerpoint, ServiceNow Associated Software in Raleigh, NC)

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