Troubleshoot Desktop Support Negotiation Skills Analytical Ability Analyst (Jobs   Requirement id 56180 Job title Analyst Job location in Columbus, OH Skills required IT Help Desk, Troubleshoot, Service Now Expertise, Desktop Support Negotiation Skills Analy Open Date 06-Sep-2016 Close Date Job type Contract Duration 9 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Analyst: IT Help Desk, Troubleshoot, Service Now Expertise, Desktop Support Negotiation Skills Analy Start Date : 09/19/2016 End Date : 06/30/2017 Submitted Deadline: 09/08/2016 Description : HDA1 to help IT Automate and implement new technology to assist with keeping the desktop environment current and running optimally. This position is specific to Software Licensing. This position will function as a highly skilled HDA with specific responsibilities that include: 1. Understanding of Desktop Support and Software Licensing Services. 2. Uses creativity and innovation to automate and streamline processes and procedures. 3. Understands customer support, likes to work with people and can ensure that the customer is satisfied. 4. Ability to troubleshoot in a high level systematic way. Ability to identify issues and research cause. 5. Working knowledge of Excel spreadsheets. 1. Strong communication/ leadership skills. 2. Strong influence, collaboration and negotiation experience. 3. Ability to collaborate with supporting resources across business and/or functional lines. 4. Have excellent oral and written skills/possess strong meeting and work session facilitation skills. 5. Act as the escalation point for high priority support issues. 6. Ability to interpret end user license agreements. 7. Have the ability to work independently and as part of a team, the ability to manage time and resources to meet assigned deadlines (Service Now Tickets). 8. Have strong understanding of prioritization stemming from the elicitation of system and/or user requirements (Software installation requests). 9. Have excellent organizational skills, proven analytical, planning, problem solving, and decision-making skills. 10. Must be knowledgeable in the English language/speak clearly and understandably use the English language. Mandatory Requirements/Time 1 year work experience in a I.T. help-desk or desktop support role. 1 year work (help-desk) experience troubleshooting issues via phone/email/desktop. 1 year work experience using Service Now or similar order ticketing system. Desired Skills/Time •Experience using Express Metrix is desired.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 56180 while calling.   Other jobs in OH: Cincinnati (1), Cleveland (1), Columbus (233), Dublin (8), Solon (2), IT Help Desk job openings in Columbus, OH Jobs List SOS - Help Desk Analyst 3 (746966) Create date: 12-Sep-2024 No of Submissions : 2 Start date : 09/23/2024 End Date : 12/31/2024 Submission deadline : 09/17/2024 Client Info : SOS Note: * Onsite Full time * Description : 30% preparing desktops, laptops, monitors and other IT accessories for use by the end use.... (This job is for - SOS Jobs in OH Columbus Analyst - (in Columbus, OH))    IT Help Desk job openings in other states Jobs List Help Desk I - 127950 Create date: 05-Mar-2024 Start date : 04/22/2024 End date : 06/30/2024 Submission deadline : 3/12 on 4 PM CST. Client info : DOA Note : * Interview Process: Remote Interviews through TEAMS - 1 round * Duration: through 6/30/2024, possibility of extension * Candidates are required to be a WI r.... (This job is for - Jobs in WI Madison Consultant - (in Madison, WI)) Help Desk I - 108545 - SP Create date: 29-Aug-2022 start date:9/26/2022 End date:06/30/2023 submission deadline:9/6/2022 at 4:00PM CST. client info : DOA Note: * Interview Process: Remote Interviews through TEAMS - 1 round. * Duration: through 6/30/2023, possibility of extension. * Local candidates only or willing to relocate .... (This job is for - job Jobs in WI Madison Consultant - (in Madison, WI)) Call Center - IT Help Desk - 58805 Create date: 08-Aug-2022 start date:8/29/2022 End date:06/30/2023 submission deadline:08/19/2022 client info : CO DOR Note: * Position Location: Remote Description: General duties and Customer Service Identi.... (This job is for - Jobs in CO Lakewood Consultant - (in Lakewood, CO)) Help Desk I - 102217 - SP Create date: 31-Mar-2022 Start Date :04/25/2022 End Date :06/30/2022 Submission Deadline: :04/07/2022 Client Info: DOA Note : * Interview Process: Remote Interviews through TEAMS - 1 round * Duration: through 6/30/2022, possibility of extension * Local candidates or willing .... (This job is for - Procedures Jobs in WI Madison Consultant - (in Madison, WI)) Help Desk I - 102214 -SP Create date: 31-Mar-2022 Start Date :04/24/2022 End Date : 06/30/2022 Submission Deadline: : 4/7/2022 at 4:00PM CST. Client Info: DOA Note : * Interview Process: Remote Interviews through TEAMS - 1 round * Duration: through 6/30/2022, possibility of extension * Local candid.... (This job is for - Procedures Jobs in WI Madison Consultant - (in Madison, WI))     (Analyst: IT Help Desk, Troubleshoot, Service Now Expertise, Desktop Support Negotiation Skills Analy in Columbus, OH)

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