Troubleshoot Windows 7 And 10. Mac OS SCCM Diagnostics Pack Android OS Linux Specia   Requirement id 133859 Job title Specialist Job location in Dover, DE Skills required Prior Experience, Virtual Servers, Troubleshoot, Windows 7 And 10. Mac OS SCCM Diagnostic Open Date 17-May-2022 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Specialist: Prior Experience, Virtual Servers, Troubleshoot, Windows 7 And 10. Mac OS SCCM Diagnostic Start Date : 06/06/2022 End Date : 06/06/2023 Submission Deadline : 5/20/2022 Client Info : 55-02-01: DELDOT- TECHNOLOGY & SUPP Description : This position is for immediate start. Role Description: •Responsible for the execution of DTI Service Desk contact, problem, incident and request management policies and procedures. •Responsible for the diagnosis, troubleshooting and tracking of all computer-related incidents. •Responsible for escalating problems and incidents to designated level 2 and level 3 help desk support entities. •Responsible for reporting incident status and system outage notifications to customers, technical staff and applicable management entities. •Responsible for logging incidents and problem resolution activities into a computerized tracking system. •Responsible for maintaining a robust and accurate knowledge base repository. •Responsible for providing hands-on PC and peripheral equipment troubleshooting, repair and installation support. •Responsible for generating help desk related performance statistics, as required. •Responsible for training support staff, as required. •Responsible for performing other tasks, as assigned. This position is 100% on site and has travel that will not be reimbursed.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 133859 while calling.   Other jobs in DE: Dover (1), Wilmington (3), Prior Experience job openings in Dover, DE Jobs List DeDTI Network Administrator 1 (683082) Create date: 18-May-2022 Start Date : 06/06/2022 End Date : 06/06/2023 Submission Deadline : 5/20/2022 Client Info : 11-01-00: DTI(DEPT OF TECHNOLOGY & INFORMATION) Description : Please note that any candidates submitted to this position have the ability to be hired by t.... 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