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Troubleshoot Configuration Windows 7 And 10. Mac OS SCCM BigFix Software Communicat
 
Requirement id 117232
Job title Specialist
Job location in Georgetown, DE
Skills required Installing, Configuring, Tuning And Managing Of SQL Server, Windows Server, Troubleshoot, Configuration Windows 7 And 10. Mac OS S
Open Date 08-Jun-2021
Close Date
Job type Contract
Duration 11 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Specialist: Installing, Configuring, Tuning And Managing Of SQL Server, Windows Server, Troubleshoot, Configuration Windows 7 And 10. Mac OS S

Start Date:07/01/2021

End Date:06/30/2022

Submission Deadline:6/14/2021

Client Info:55-02-01: DELDOT- TECHNOLOGY & SUPPORT SERVICES

8NOTE: Agency Interview Type: Both iLinc Web Cam and In Person Interview

Description:

This position is for immediate start.

Role Description:

•Responsible for the execution of DTI Service Desk contact, problem, incident and request management policies and procedures.

•Responsible for the diagnosis, troubleshooting and tracking of all computer-related incidents.

•Responsible for escalating problems and incidents to designated level 2 and level 3 help desk support entities.

•Responsible for reporting incident status and system outage notifications to customers, technical staff and applicable management entities.

•Responsible for logging incidents and problem resolution activities into a computerized tracking system.

•Responsible for maintaining a robust and accurate knowledge base repository.

•Responsible for providing hands-on PC and peripheral equipment troubleshooting, repair and installation support.

•Responsible for generating help desk related performance statistics, as required.

•Responsible for training support staff, as required.

•Responsible for performing other tasks, as assigned.

Position resides in Georgetown Delaware and has frequent travel requirements to Milford and Dover (not reimbursed)
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 117232 while calling.
 
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(Specialist: Installing, Configuring, Tuning And Managing Of SQL Server, Windows Server, Troubleshoot, Configuration Windows 7 And 10. Mac OS S in Georgetown, DE)
     
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