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Requirement id 116060
Job title Analyst
Job location in Boston, MA
Skills required Relational Database, IT Processes And Security., Troubleshoot, Written And Verbal Communication Skills
Open Date 15-Apr-2021
Close Date
Job type Contract
Duration 14 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Analyst: Relational Database, IT Processes And Security., Troubleshoot, Written And Verbal Communication Skills

Job Purpose:

To assist the Project Manager by participating in the concept definition processes to drive out requirements and design for strategic projects. To ensure consistency and quality of all project documentation. To serve as a liaison for the Project Manager with IT, Operations and the end-users to analyze non-standard business and user needs, document requirements and resolve complex system problems.

Essential Job Responsibilities:


Assists with managing mini projects with business units to understand their needs, gathers requirements and provides feedback to the Project Manager

Communicates with management and staff relating to project status, issues, and risks

Supports system patches and upgrades providing user training, system testing, process change management, and project coordination

Assists with the development of user manuals and trainings to help educate users on current, new, or modified functionality

Analyzes best practices in conjunction with internal and external subject matter experts

Proactively consults with end users and business heads to clarify current operating procedures identifying opportunities for improvement delivered through technology solutions

Provides appropriate support to web applications communicating with business units on status of key open issues

Assists with the management of web application support tickets and upgrades with vendors

QA of solutions, as appropriate, prior to end user delivery
Ensures system enhancements are completed in a timely fashion, they follow the appropriate IT guidelines and meet or exceed user requirements

Identifies system enhancements, documents business needs and determines development impact to current system processing
Partners with the technical areas in the research and resolution of system and process problems

Provides input into the creation of detailed project plans, work assignments, target dates and other aspects of assigned projects
Participates in strategic review of projects to ensure the consistency of all mini projects

Reviews operational procedures and methods and recommends changes for improvement with an emphasis on automation and efficiency

Responsibilities/Duties include but are not limited to:

Determines operational objectives by studying business functions; gathering information; evaluating output requirements and formats

Analyzes requirements; constructs workflow charts and diagrams; studies system capabilities; writes specifications

Improves systems by studying current practices; designing modifications

Recommends controls by identifying problems; writing improved procedures

Defines project requirements by identifying project milestones, phases, and elements; project team member

Monitors project progress by tracking activity; resolving problems; publishing progress reports; recommending actions

Maintains system protocols by writing and updating procedures
Provides references for users by writing and maintaining user documentation; providing help desk support; training users

Maintains user confidence and protects operations by keeping information confidential

Prepares technical reports by collecting, analyzing, and summarizing information and trends
Contributes to team effort by accomplishing related tasks as needed

Requirements – Skills

Strong skills in working with relational databases
Great knowledge of IT processes and willingness to constantly update knowledge
Strong skills and ability to troubleshoot issues quickly and independently finding solutions to solving them in a timely manner
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 116060 while calling.
 
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