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Troubleshoot outlook Word And Excel WinSCP Communication Skills Analyst
(Jobs in
 
Requirement id 117636
Job title Analyst
Job location in Raleigh, NC
Skills required MS Windows, Desktop Application Environments, Troubleshoot, outlook Word And Excel WinSCP Communicat
Open Date 30-Jun-2021
Close Date
Job type Contract
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Analyst: MS Windows, Desktop Application Environments, Troubleshoot, outlook Word And Excel WinSCP Communicat

Start Date:07/19/2021

End Date:01/19/2022

Submission Deadline:07/07/2021

Client Info:NCIC

*Note: Agency Interview Type: In Person Only

Description:

Demonstrates a range of technical understanding to independently resolve routine and non-routine issues on software and/or hardware, resolving most incidents the first time.

Communicates with vendors to resolve technical issues. Schedule servicing for copiers, printers, microfiche, and other specialty equipment under contract.

Monitor and maintain windows desktop environments with experience & understanding of basic networking.

Asset inventory includes maintaining monthly reporting, resolving inventory discrepancies, deploying and tracking IT equipment, managing surplus.

Logistical experience includes requesting vendor quotes, managing and ordering supplies, recycling toner.

Administrative duties include documenting non-routine procedures and workarounds and solutions, cleaning up stale accounts on share drive, maintain IC user accounts with DIT, managing onboarding & offboarding process.

Strong ability to communicate technical information in an understandable way to non-technical users. User support is hands-on support, contact is in-person, phone, ticketing system and/or via email.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 117636 while calling.
 
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(Analyst: MS Windows, Desktop Application Environments, Troubleshoot, outlook Word And Excel WinSCP Communicat in Raleigh, NC)
     
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