Troubleshoot Excellent Customer Service Written Communication Skills Analyst (Jo   Requirement id 146336 Job title Analyst Job location in Raleigh, NC Skills required Business System Analysts, IT Support, Troubleshoot, Excellent Customer Service Written Commu Open Date 15-Mar-2024 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Analyst: Business System Analysts, IT Support, Troubleshoot, Excellent Customer Service Written Commu Remote start date :03/26/2024 End date :03/26/2025 submission deadline :03/21/2024 client info :NCDHHS-PH Description : This position will assist the NC Medicaid Infrastructure Team Manager in organizing,servicing and deploying computers, Cisco telephone/network, laptops, printers,copiers, scanner, e Fax and other technology for the Division of Health Benefits (DHB) employees, contractors, and temporary workers. This position will also serve as a first point of contact for troubleshooting and repairs. Job Specific Responsibilities: Assist with managing division computers and related equipment and software, including deployment and return of desktops, laptops, printers, and all peripherals. Serve as a delegated administrator for the North Carolina ID (NCID) system responsible for assisting with creating, deactivating, unlocking, and resetting DHB staff NCID accounts. This information creates the outlook email account for our Active Directory called EADS. Provide telephone system support for DHB staff including deploying phones to offices and conference rooms, submitting tickets for phone setup for new and existing staff, and trouble-shooting phone issues for DHB staff. State cellphone deployment and management is an important part of this position. Assist DHB Users with their IT requests using the ServiceNow ticketing system. Monitor requests and document the resolutions in the ticketing system. Help track DHB IT Inventory with our WASP Inventory Tracking System and follow established processes. Knowledge,Skills, and Abilities Required: To receive credit for all your work history and credentials, you must list the information on the application form. Any information listed under the text resume section or on an attachment will not be considered for qualifying credit. Qualified applicants must document on the application that they possess all the following: Excellent verbal and written communication skills Ability to establish and maintain effective working relationships with coworkers, officials, and the public Ability to work independently with minimum supervision Ability to effectively manage multiple tasks and priorities Capable of resolving routine problems based on existing documentation, training, and resources Previous working experience providing technical support Proven ability deploying and configuring desktop and laptop computers, and peripheral devices Expected Skills: Able to work without assistance; can provide limited leadership to others; able to manage medium complexity work efforts; may have industry experience. Description (including, but not limited to): 1. Technical assistance, support, and advice to end users for hardware, software, and systems 2. Hands-on technical and functional assistance to business and technical users 3. Remote technical and functional assistance to business and technical users   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 146336 while calling.   Other jobs in NC: Chapel Hill (2), Charlotte (58), Dix Campus (1), Greensboro (3), Morrisville (2), North Charlotte (2), Raleigh (96), St Raleigh (2), Winston Salem (3), Business System Analysts job openings in Raleigh, NC Jobs List NC DHHS Senior Business Analyst (730685) Create date: 29-Mar-2024 Hybrid Start date :04/01/2024 End Date : 03/31/2025 Submission deadline : 04/02/2024 Client Info : NCDHHS-PMO Description : ------------------------------------------------------ The NC Department of Health and Human Services (DHHS) is seeking a senior Business Analyst to support the .... (This job is for - job Jobs in NC Raleigh Analyst - (in Raleigh, NC)) DVRS Sr. Business Analyst (723635) Create date: 31-Oct-2023 Hybrid Start date : 11/20/2023 End Date : 11/19/2024 Submission deadline : 11/03/2023 Client Info : NCDHHS-AM Description : ------------------------------------------------------ DESCRIPTION OF WORK: The Division of Vocational Rehabilitation Services (DVRS) helps people wi.... (This job is for - job Jobs in NC Raleigh Analyst - (in Raleigh, NC)) DHHS Salesforce Senior Business (703975) Create date: 14-Mar-2023 Job Title : DHHS Salesforce Senior Business And Technical Specialist (703975) start date : 03/01/2023 End date : 02/29/2024 submission deadline : 03/17/2023 client info : NCDHHS-AM Note : * Hybrid * Webcam Interview Only .... (This job is for - job Jobs in NC Raleigh Specialist - (in Raleigh, NC)) NC - DHHS Sr. Business Analyst (703865) Create date: 28-Feb-2023 Hybrid Start date :03/01/2023 End Date :02/29/2024 Submission deadline :03/06/2023 Client Info : NCDHHS-PMO Description : DESCRIPTION OF WORK: DAAS is seeking to upgrade their current case-based Adult Protective Services Register (APS-R) and Disinterested Public Agent Guardians.... (This job is for - Development Jobs in NC Raleigh Analyst - (in Raleigh, NC)) NC DHHS Senior Business Analyst (695618) Create date: 09-Dec-2022 Hybrid Start date :12/19/2022 End Date :06/30/2023 Submission deadline :12/15/2022 Client Info :NCDHHS-PMO Description : --------------------------------------------- The DPH is seeking to acquire and implement a commercial off-the-shelf SaaS based Learning Management System (LMS) hos.... (This job is for - job Jobs in NC Raleigh Analyst - (in Raleigh, NC))    Business System Analysts job openings in other states Jobs List Business Analyst/Consultant IV - 134853 Create date: 17-Sep-2024 No of Submissions : 2 Start date : 10/14/2024 End Date : 06/30/2025 Submission deadline : 9/23 at 4:00PM CST. Client Info : DOT Note: * Interview Process: Teams interview with Camera On * Duration: 6/30/25 with possible extensions * Remote or On-site? Candidate .... (This job is for - Visio Jobs in WI Madison Analyst - (in Madison, WI)) ABC - Business Systems Analyst (732974) Create date: 29-Mar-2024 Hybrid start date :04/15/2024 End date :06/30/2024 submission deadline : 4/3/2024 client info :ABC Description : 3 days/week ON SITE required from Day 1. No Exceptions! Pls make sure they understand they will be required to come to the .... (This job is for - UAT Jobs in VA Mechanicsville Analyst - (in Mechanicsville, VA)) ABC - Business Systems Analyst (730150) Create date: 29-Feb-2024 Hybrid Start date :03/11/2024 End Date : 06/30/2024 Submission deadline : 3/5/2024 Client Info : ABC Note : ABC - Senior BSA 3 days/week ON SITE - No exceptions! ON SITE REQUIRED: 3 days/week (no Exceptions) Description : ----------------------------------.... (This job is for - UAT Jobs in VA Mechanicsville Analyst - (in Mechanicsville, VA)) Business Analyst - 436 Create date: 21-Feb-2024 Start date : 03/04/2024 Submission deadline : 03/08/2024 Note : * Position is Hybrid, minimum 2 days a week onsite. Remote days are expected to be in an adequate home office, following standard County work hours Description : BUSINESS SYSTEMS ANALYS.... (This job is for - job Jobs in MI Pontiac Analyst - (in Pontiac, MI)) Business Systems Analyst - 125158 Create date: 16-Feb-2024 Start date : 03-18-2024 Submission deadline : 2/23/2024 Client info : Mercury Insurance - Orange County Note : * 100% Remote in MST or PST, Description : Our client is looking for a Senior Business Systems Analyst to support their Guid.... (This job is for - job Jobs in CA OrangeCounty Analyst - (in Orange County, CA))    Business System Analysts job openings in NC Jobs List Digital Business Analyst - 58259 Create date: 23-Jan-2020 Candidate must be our W2 Employee. Job Description : Team Description/Required Skills: We are seeking a Business Analyst to support Wholesale Digital Standards and Governance and the broader TM and Wholesale Digital Initiatives (TWDI) teams analysis and user story needs. The TWDI team is re.... (This job is for - Jira Jobs in NC Charlotte Analyst - (in Charlotte, NC)) Business Analyst - 48578 Create date: 13-Jun-2019 Candidate must be our W2 Employee We should submit only GC, GC EAD, L2 EAD, H4 EAD and Citizens. Notes : Exclusive to Apex. Interview can be done via Video if not local. Description: Top 3 requirements: 7+ years of business systems analysis/design <.... (This job is for - job Jobs in NC Charlotte Analyst - (in Charlotte, NC)) Business Analyst - 41837 Create date: 07-Jan-2019 Candidate must be our own W2 Employee Job Description : Top 3 requirements: 7+ years of business systems analysis/design Documentation experience (BRD/FSD) SQL (queries/stored procedures) Previous experience working in a technical environment around applications Pr.... (This job is for - WF Jobs in NC Charlotte Analyst - (in Charlotte, NC)) SSRS Developer - 40084 Create date: 02-Nov-2018 Candidate must be our own W2 Employee Job Description : Primary responsibilities for the individual in this role will be: • Development of reporting leveraging SQL and SSRS • Design and development of BI reporting and analytics (Tableau). • Possess a strong knowledge of best practices around Dashboards and Re.... (This job is for - job Jobs in NC Charlotte Developer - (in Charlotte, NC)) IBM Connection BSC - 39562 Create date: 17-Oct-2018 Candidate must be our own W2 Employee Job Description : · IBM Connection understanding from a BA perspective · Technical and architecture experience Nice to Have: · Previous Wells · Change Management experience Day to Day Responsibilit.... (This job is for - Jobs in NC Charlotte Consultant - (in Charlotte, NC)) (Analyst: Business System Analysts, IT Support, Troubleshoot, Excellent Customer Service Written Commu in Raleigh, NC)

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