Troubleshooting Windows Operating Systems Active Directory Windows 10 Office 365 En   Requirement id 110072 Job title Analyst Job location in Hartford, CT Skills required Software And Hardware Support, Troubleshooting, End User Support, Windows Operating Systems Active Directo Open Date 15-Sep-2020 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Analyst: Software And Hardware Support, Troubleshooting, End User Support, Windows Operating Systems Active Directo start date:09/21/2020 End date:09/21/2021 submission deadline:09/17/2020 client info : CT DCF Description: The agency needs to continue the service of this Help Desk Technician 3 consultant position. The candidate will participate in the development and maintenance of DCF business systems and SACWIS LINK application. The specific focus of this candidate will be end user support, computer operations and equipment maintenance. POSITION ROLE AND DELIVERABLES We currently need a technician to provide help desk and desk-side services. in various locations around the state. Maintaining a customer focus is essential and the incumbent will need to be able to triage problems, troubleshoot issues and work with users and staff at all levels to quickly and efficiently resolve support requirements. The consultant will be expected to work with various hardware including Dell, HP and Lenovo. Microsoft Windows 7/10 is the base client operating system. Office 2013/Office365 is the standard desktop productivity package. Systems are loaded with an image and controlled through group policies. Maintaining good customer relations while triaging and resolving issues is key. In the role of the Help desk Technician the following services are required: Assist to agency staff in solving computer issues. Excellent communication, presentation, collaboration, and interpersonal skills. Demonstrated ability to deliver business and technical value. Must be very organized, pro-active and self-directed. Must be able to perform with minimal supervision. Must have very strong abstract thinking and problem-solving skills. Must have very good verbal and written communication skills. Takes proactive escalation of problems, flaws and risks to upper management before serious impact on ROI. Coordinates with the other analysts on issues dealing with matters that cross domains and have dependencies. Defines, Documents and communicates with entire team. Process Security and IT equipment requests Interface with the user(s) and sponsor(s) and all other stakeholders in order to determine their (evolving) needs. Ensures that all documentation libraries and artifacts are maintained in the most current state and never allowed to become obsolete. Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer Communicate key insights and findings to team REQUIRED SKILLS AND EXPERIENCE: A minimum of 1-3 years of prior experience demonstrating the following knowledge and skills: PC Hardware and software troubleshooting and imaging End user support - face to face, remote control and via telephone Familiarity with Windows operating systems and Active Directory Experience with Windows 10 support Experience with Office 365 support Excellent customer service skills Its highly desirable that the candidate also have: Experience social services applications and business processes. Technical familiarity with the DCF Distributed Environment.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 110072 while calling.   Other jobs in CT: Bristol (4), Hartford (1), Shelton (6), Westport (1), Windsor (4), Windsor Locks (1), Software And Hardware Support job openings in Hartford, CT Jobs List Help Desk Technician - Level 3 - 55259 Create date: 05-Dec-2019 start date:11/19/2019 End date:11/18/2020 submission deadline:12/9/2019 client info : CT DCF Note: * The requisition lists the lowest range of the bill rate; it is up to the supplier to identify a figure that he/she is comfortable with. Troubleshoot Jobs in CT Hartford Consultant - (in Hartford, CT))    Software And Hardware Support job openings in other states Jobs List NCDOT - Specialist- Expert (702865) Create date: 24-Jan-2023 Onsite Start date :02/06/2023 End Date :06/23/2023 Submission deadline :01/30/2023 Client Info :NCDOT Description : --------------------------------------------- ***The candidate will work on-site in Raleigh and travel to statewide DOT offices. The NCDIT-Transportation is .... (This job is for - Communication Jobs in NC Raleigh Specialist - (in Raleigh, NC)) Desktop Support IV - 113103 - SP Create date: 06-Jan-2023 start date: 01/30/2023 End date: 06/30/2023 submission deadline: 1/13/23 at 4:00PM CST. client info : DOC Note : * Interview Process: Teams Video * Contract Duration: 6/30/23 with possibility of extension * Onsite or Remote: Candidates MUST reside in Wisconsin or relo.... (This job is for - Maintainence Jobs in WI Madison Consultant - (in Madison, WI)) Help Desk Technician 4 - 108397 - SP Create date: 24-Aug-2022 start date:9/12/2022 End date:10/31/2022 submission deadline:9/1 at 4pm CST. client info : ITS Note: * Position will be 100% onsite at the Bismarck location. Local candidates only. Description: Individual will work as a member of.... (This job is for - job Jobs in ND Bismarck Consultant - (in Bismarck, ND)) Desktop Support - 57195 Create date: 16-Jun-2022 start date:6/13/2022 End date:06/30/2023 submission deadline:06/20/2022 client info : TN DOE Note: * Candidate must be local: Description: Job Code 07554I Performs desktop computer support assignments, with an emphasis on deskto.... (This job is for - job Jobs in TN Nashville Consultant - (in Nashville, TN)) Doc196811 Job 2210 Customer Support Analyst B. Inter -SP Create date: 22-Apr-2022 Bid URL: http://sourcing.myfloridamarketplace.com/Sourcing/Main/ad/webjumper?passwordadapter=SourcingSupplierUser&username=coolsoft1&itemID=it7ih7.fd&awcharset=UTF-8 Note: FDOT is accepting ONE (1) candidate submissions per vendor for this Incumbent position. Note: Exhibit F-Resume Self-Certification Form must be signed by the candi.... (This job is for - job Jobs in FL Deland Analyst - (in Deland, FL))     (Analyst: Software And Hardware Support, Troubleshooting, End User Support, Windows Operating Systems Active Directo in Hartford, CT)

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