Troubleshooting Customer Service Cherwell Application Modules IT Service Management   Requirement id 117041 Job title Consultant Job location in Louisville, KY Skills required MDM Tools, Troubleshooting, IOS Development, Customer Service Cherwell Application Mo Open Date 28-May-2021 Close Date Job type Contract Duration 6 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Consultant: MDM Tools, Troubleshooting, IOS Development, Customer Service Cherwell Application Mo Start Date :06/11/2021 End Date :11/30/2021 Submission Deadline :Friday, June 4, 2021 at 5:00 PM E.S.T Description : Title/Role: Intune Technical Support Center- Technical Support Assignment Description: Contract position for a Technical Support Center Technical Support resource. • Attendance is extremely important for this position. The successful candidate will be required to work 1st shift which is Monday – Friday, 8:00am – 4:30pm • Demonstrates soft skills, interpersonal skills, customer service skills, and technical/troubleshooting aptitude • Will use soft phone skills and technical aptitude to provide telephone Intune, iOS mobile technical support to internal LGE-KU clients • Using an incident tracking application, and with assistance, create, resolve, or route client incidents according to service level agreement. • General understanding of Microsoft Intune MDM (Mobile Device Management) and MAM (Mobile Application Management) • General understanding of Microsoft 365 and Azure • Understands how to troubleshoot iOS devices, tablets, and Chromebooks • Using troubleshooting repositories and general knowledge, perform Microsoft Intune trouble shooting and problem resolution Skill Set Requirements and Capabilities: To provide Troubleshooting Support candidates should have: • Basic understanding (1 – 3 years experience) utilizing Intune MDM tools to support iOS devices. • Basic understanding (1 - 3 years experience) troubleshooting iOS devices • Basic understanding (1 - 3 years experience) of customer service experience • Basic understanding (1 - 3 years experience) using an incident tracking tool or Cherwell. The successful candidate will record, maintain, and with assistance from senior personnel resolve Intune incidents according to IT service level agreement.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 117041 while calling.   Other jobs in KY: Cynthiana (1), Louisville (4), Remote (2), Unknown (17),    MDM Tools job openings in other states Jobs List WTCC - Service Support Analyst- Expert (699715) Create date: 06-Dec-2022 start date : 01/09/2023 End date : 02/08/2023 submission deadline : 12/12/2022 client info : WTCC Note : * This is an onsite position. * Either Webcam Interview or In Person Description : This position is responsi.... (This job is for - Ghost SCCM Jobs in NC Raleigh Analyst - (in Raleigh, NC)) SECURITY ANALYST-Consultant - 9785-1 Create date: 29-Mar-2021 Start Date :04/19/2021 Submission Deadline :04/05/2021 Client Info : Health & Environmental Control Department Note : * INTERVIEW PROCESS (who will conduct i/v, phone or in-person, how many rounds of i/vs)? An interview panel will conduct one initial round of in person, video, or phon.... (This job is for - job Jobs in SC COLUMBIA Consultant - (in Columbia, SC)) MDM Java Developer - 54687 Create date: 24-Oct-2019 Job Description : 1. Top 3 requirements: 7+ years of java experience, designing application and services 5+ years MDM Informatica experience (NEEDS THIS TOOL SPECIFICALLY) Able to work with minimal supervision (MANAGER SITS IN NYC) (This job is for - Jobs in NC Charlotte Designer - (in Charlotte, NC)) MDM Developer - NTTJP00021816 Create date: 25-Jun-2019 start date:7/1/2019 End date:12/31/2019 submission deadline:6/28/2019 Description: we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our companys growth, market presence and our abil.... (This job is for - Development Implementation Jobs in NC Charlotte Developer - (in Charlotte, NC)) Sr. Infosphere MDM Developer - J-11-341-496 Create date: 07-Aug-2018 Role: -Supporting and developing the IBM MDM on a Linux/Java/Oracle technology stack. -Provide MDM subject matter expertise (SME) in this ownership role. - Assist in the maturation of the Customer Data Service Management team members MDM capabilities and knowledge. Required Skills: - Experience developing and supporti.... (This job is for - SME Java Jobs in OH MayfieldHeights Developer - (in Mayfield Heights, OH))     (Consultant: MDM Tools, Troubleshooting, IOS Development, Customer Service Cherwell Application Mo in Louisville, KY)

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