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Troubleshooting Computer Equipment And Peripherals Service Support Analyst Analyst<
 
Requirement id 146233
Job title Analyst
Job location in Raleigh, NC
Skills required System Analysis, Troubleshooting, Microsoft Windows Environments, Computer Equipment And Peripherals Servi
Open Date 11-Mar-2024
Close Date
Job type Contract
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Analyst: System Analysis, Troubleshooting, Microsoft Windows Environments, Computer Equipment And Peripherals Servi

Onsite

start date :03/18/2024

End date :09/06/2024

submission deadline : 03/15/2024

client info : Office of the State Auditor - TIMS - Technology and Information Management Services

Description :

Office of the State Auditor requires one Service Support Analysts. The selected candidate for this role will provide first level support to users in a Microsoft Windows environment. This includes, but is not limited to password resets, A/V troubleshooting, access assistance, etc. Responsible for imaging PCs per outlined processes, distributing equipment and maintaining assignment information in an asset tracking system. Position will be responsible for identifying and documenting equipment for surplus, installing computer equipment in an office environment, maintaining printers and scanners. Position will be expected to assist users with PC performance issues and updates.

Knowledge, Skills and Abilities / Competencies
• Ability to analyze and assess client needs to develop effective and appropriate solutions.
• Ability to independently resolve unique problems through advanced system analysis and troubleshooting procedures and without a pre-determined course of action.
• Ability to proactively establish a positive relationship by demonstrating a sense of urgency in interactions with clients
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 146233 while calling.
 
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(Analyst: System Analysis, Troubleshooting, Microsoft Windows Environments, Computer Equipment And Peripherals Servi in Raleigh, NC)
     
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