Troubleshooting Microsoft Office Intune Computer Systems Help Desk Consultant (J   Requirement id 135653 Job title Consultant Job location in Madison, WI Skills required Ticketing Systems, Troubleshooting, Help Desk Environment, Microsoft Office Intune Computer Systems Open Date 09-Aug-2022 Close Date Job type Contract Duration 10 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Consultant: Ticketing Systems, Troubleshooting, Help Desk Environment, Microsoft Office Intune Computer Systems start date:8/22/2022 End date:06/30/2023 submission deadline:8/16 at 4:00 PM CST. client info : DOA Note: * Interview Process: Microsoft Teams interview. Video and Audio on. Duration: 6/30/23 with extensions * Local candidates or willing to relocated at candidates expense. Hybrid work model, candidates will be required to be onsite at least 50% of the time, need to be on-site bi-weekly. * On boarding will be on-site first 2 weeks. Description: Under the general supervision of the Supervisor of Client Engineering Desktop Supervisor, this position provides guidance and performs research for the management and administration of the Microsoft M365 application in the delivery of Microsoft solutions. This enterprise-wide responsibility includes the design and delivery of Microsoft solutions to meet business objectives, tenant technical requirements to create effective knowledge sharing, collaboration, and workflow solutions. Responsibilities: • Serving at the first point of contact for customers seeking technical assistance over the phone, email and through our ticketing system. • Performing remote troubleshooting through diagnostic techniques and pertinent questions. • Manage tickets assigned in a timely manner. • Determine the best solution based on the issue and details provided by the customer. • Develop/modifying Knowledge Base documentation. • PC deployments, installation of software and assist customers with new devices. • Record events and problems and through resolution logs. Requirements and Skills: • 2-5 years experience working in a help desk environment. • Proven experience with Microsoft Office, Teams and InTune services. • In-depth knowledge of computer systems and mobile devices. • Proven experience as a help desk technician. • Ability to diagnose and resolve basic technical issues. • Proficient with iOS and Android devices. • Detail oriented and maintain confidentiality. • Ability to work with minimal supervision. • Customer-oriented and patient.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 135653 while calling.   Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2), Ticketing Systems job openings in Madison, WI Jobs List Desktop Support IV -111145-SP Create date: 02-Nov-2022 Start date : 11/21/2022 End Date : 04/28/2023 Submission deadline :11/9 at 4:00PM CST Client Info :DNR Note : * Interview Process: Online via Teams with audio and video, 1 round unless more is needed. * Remote or On-site? This position is 100% on site. Out of state candidates are N.... (This job is for - job Jobs in WI Madison Consultant - (in Madison, WI)) Desktop Support IV - 110238 - SP Create date: 10-Oct-2022 start date: 10/24/2022 End date: 01/06/2023 submission deadline: 10/14 at 4:00PM CST. client info : DNR Note : * Interview Process: Online via Teams with audio and video, 1 round unless more is needed. * Duration: Until January 6, 2023. No possibility of extension. *.... (This job is for - job Jobs in WI Madison Consultant - (in Madison, WI)) Help Desk II - 106850 - SP Create date: 14-Jul-2022 start date:8/22/2022 End date:06/30/2023 submission deadline:7/22 at 4:00 PM CST. client info : DOA Note: * Interview Process: one Teams interview, two max. Video and Audio on. * Duration: 6/30/23 with extension * Local candidates or willing to relocated at candidates expense.... (This job is for - Troubleshooting Jobs in WI Madison Consultant - (in Madison, WI)) Help Desk II - 105697 - SP Create date: 15-Jun-2022 start date:7/1/2022 End date:06/30/2023 submission deadline:6/17 at 4:00 PM CST. client info : DOA Note: * Local candidates or willing to relocated at candidates expense. Candidates will be required to be onsite at least 50% of the time, needs to be on-site bi-weekly. * On boarding will.... (This job is for - job Jobs in WI Madison Consultant - (in Madison, WI)) Help Desk II - 103850 - SP Create date: 06-May-2022 start date:5/31/2022 End date:06/30/2023 submission deadline:5/13 at 4:00 PM CST client info : DOA Note: * Interview Process: one Teams interview, two max. Video and Audio on. * Duration: 6/30/23 * Local candidates or willing to relocated at candidates expense. Candidates will .... (This job is for - job Jobs in WI Madison Consultant - (in Madison, WI))    Ticketing Systems job openings in other states Jobs List DBHDS - Technical Support Analyst 2 - (747139) Create date: 16-Sep-2024 Onsite No of Submissions : 2 start date :09/30/2024 End date :03/23/2025 submission deadline : 9/19/2024 client info : DBHDS Note: * Agency Interview Type: Web Cam Interview Only * TWO ROLES! Pls submit your TOP TWO candidates only! * Duration: Exp.... (This job is for - job Jobs in VA Richmond Analyst - (in Richmond, VA)) NSU - Help Desk Analyst 2 - (731254) Create date: 13-Mar-2024 Job Title: NSU - Help Desk Analyst 2 - 100% ON SITE (731254) Onsite start date :03/25/2024 End date :07/08/2024 submission deadline :3/18/2024 client info :NSU Description : Interviews: Initial Web based IVs conducted but IN.... (This job is for - job Jobs in VA Norfolk Analyst - (in Norfolk, VA)) WEB/INTERNET ENGINEER-CONSULTANT -11008-1 Create date: 09-Nov-2023 Start date :12/12/2023 OR SOONER Submission deadline : 11/14/2023 Client Info : Health & Environmental Control Department (DHEC) Note : Q) INTERVIEW PROCESS (who will conduct i/v, phone or in-person, how many rounds of i/vs)? A) An interview panel will conduct one initial round of in person, vi.... (This job is for - job Jobs in SC COLUMBIA Consultant - (in Columbia, SC)) NSU - Technical Support Analyst 2 -(723600) Create date: 27-Oct-2023 Onsite Start date :11/06/2023 End date :07/08/2024 Submission deadline :11/1/2023 Client info :NSU Description : Interviews: Initial Web based IVs conducted but IN PERSON maybe requested if mgr deems necessary Pls make sure .... (This job is for - MS Office Jobs in VA Norfolk Analyst - (in Norfolk, VA)) NSU - Help Desk Analyst 2 - (723527) Create date: 27-Oct-2023 Hybrid Start date :11/13/2023 End date :07/08/2024 Submission deadline :11/1/2023 Client info :NSU Description : Interviews: Initial Web based IVs conducted but IN PERSON maybe requested if mgr deems necessary Pls make sure .... (This job is for - ITSM Jobs in VA Norfolk Analyst - (in Norfolk, VA))    Ticketing Systems job openings in WI Jobs List Help Desk II - 109113 - SP Create date: 14-Sep-2022 start date:10/3/2022 End date:06/30/2023 submission deadline:September 20, 2022 at 4:00PM CST. client info : UW Whitewater Note: * Interview Process: First round - 30-45 min Webex video, Second round - possible. * Duration: 05/12/23, possibility of extension. * Remote or On-s.... (This job is for - Helpdesk Jobs in WI Whitewater Consultant - (in Whitewater, WI)) (Consultant: Ticketing Systems, Troubleshooting, Help Desk Environment, Microsoft Office Intune Computer Systems in Madison, WI)

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