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Troubleshooting Help Desk IT Security Services Service Now Expertise AX Written And
 
Requirement id 103530
Job title Consultant
Job location in Columbus, OH
Skills required Troubleshooting, Help Desk, Identity Management, IT Security Services Service Now Experti
Open Date 13-Feb-2020
Close Date
Job type Contract
Duration 4 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: Troubleshooting, Help Desk, Identity Management, IT Security Services Service Now Experti

start date:3/2/2020
End date:06/30/2020
submission deadline:Wednesday, 2/19 at 10:00am

client info : Children Services

Description:

Technical institute degree/certificate in Computer Science or Information Systems or equivalent work experience. AND
Experience: Minimum 18 months combined work experience in any combination of the following: computers and/or telecommunications software/hardware, applications, support products, projects or databases for small scale systems or programs or pieces of larger systems or programs including 12 months related work experience.
UNUSUAL WORKING CONDITIONS:
Ability to transport/lift up to 50 lbs.
PREFERRED:
Two yrs. PC based applications with all standard office productivity tools, network print management exp. Experience in any combinations of the following: Service Now, Remedy, Altiris, Help Desk authority. A knowledge of basic IT Identity management and IT security processes, configuring upgrading or installing ERP client based application components (examples include AX, .net, Doc-u-sign, and other Microsoft products). Strong communication skills both verbal and written.
TRAINING AND DEVELOPMENT REQUIRED TO REMAIN IN THE CLASSIFICATION AFTER EMPLOYMENT:
Technical troubleshooting annual certifications (examples include CompTIA, A+ Network + and Security+, ITIL foundations, Kepner/Trego IS/ IS Not technical trouble shooting or other advanced certifications)

PURPOSE:
Employee installs and maintains desktop computer system and connectivity to the infrastructure, local and wide area networks throughout the agency; analyzes and troubleshoots the performance issues of the desktop; coordinates information between end-users and IT staff to maintain a fully functioning desktop; documents issues and processes to isolate a component of failure before escalating to a senior technician. The employee will help the agency achieve CFSR standards and help ensure service delivery that focuses on Safety, Permanency and Well-being for the families served by the agency. The employee is committed to practicing cultural competence by: working respectfully and effectively with people of all cultures, classes, races, genders, ethnic backgrounds, religions, sexual orientations, mental and physical abilities, ages and appearances in a manner that recognizes, affirms and values the worth of individuals, families and communities and protects and preserves the dignity of each. The employee will adhere to the agencys Guiding Principles by serving as a child welfare professional, valuing every child, honoring families, and valuing partnerships.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 103530 while calling.
 
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(Consultant: Troubleshooting, Help Desk, Identity Management, IT Security Services Service Now Experti in Columbus, OH)
     
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