Troubleshooting ITIL Communication Skills Time Management Skills Self Motivated Anal   Requirement id 68630 Job title Analyst Job location in Columbus, OH Skills required Troubleshooting, ITIL, A+ Certification, Communication Skills Time Management Ski Open Date 27-Mar-2018 Close Date Job type Contract Duration 1 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Analyst: Troubleshooting, ITIL, A+ Certification, Communication Skills Time Management Ski Start Date :04/09/2018 End Date :04/30/2018 Submission Deadline :04/02/2018 Description : Job Title: Help Desk Analyst Will close to submissions: Monday 4/2/18 at 10:00am EST Interviews: Onsite interviews required. Overview: Franklin County Data Center is seeking a seasoned Sr. Desktop Specialist Contractor possessing 3-5 years of experience with trouble shooting hardware, installing and supporting software and providing telephonic support. Professionalism, proven customer service and exceptional communication is required. ITIL and A+ certifications are preferred. This assignment is an onsite 40-hour/week assignment with a set schedule (likely M-F 8a-5p). Job Responsibilities: • Respond to client inquiries concerning systems operation and diagnoses system hardware, software, and operator problems. • Inspect personal computer equipment and prepares computer for delivery per requested configuration. • Install or assists service personnel in installation of hardware and peripheral components such as monitors, keyboards, printers, and disk drives on users premises when needed. • Load specified software packages, as required. • Enter commands and observes system functions to verify correct system operation. • Provide instructions to customers on equipment, software and manuals. • Recommend or performs minor remedial actions in the course of performing other work. • Coordinate activities with Service Desk, Network Services, Server Team, or other information systems groups. • Provide timely and effective status updates in the ticket tracking system, to managers, to customers and others. • Refer major hardware repair and purchases to procurement. • Keep and protects Data Center equipment, software and other information technology resources in good repair. • Adhere to service level performance objectives for all agencies. • Maintain knowledge of new and changing technology. • Establish help desk system for task management and tracking, and selects appropriate database and workflow tools. • Solve, or assist help desk representatives in solving, non-routine or complex software, hardware, and procedure problems. • Confer with staff, computer users, supervisors, and managers to determine requirements for new or modified software and hardware. • Create documentation on best practices for technical support as well as resolving commonly known technical issues. • Coordinate installation of hardware and software, and implementation of procedure changes. Minimum Qualifications and Experience: • 3-5 years of experience with trouble shooting hardware, installing and supporting software and providing telephonic support. • ITIL and A+ certifications are preferred. • Advanced customer service skills including conscientiousness and commitment to exceeding customer expectations. • Proven ability to multi-task, balance priorities and meet deliverables. • Agility –willing to travel and troubleshot to partner agencies throughout Franklin County. • Excellent written and verbal communication skills. • Exceptional troubleshooting skills and attention to detail. • Strong organizational and time management skills. • Self-motivated and reliable. • Must be able to work effectively independently, or as a member of a team The Screening Process: • At least one onsite technical screening with FCDC IT Solutions Lead. This may include a technical assessment.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 68630 while calling.   Other jobs in OH: Cincinnati (1), Cleveland (1), Columbus (233), Dublin (8), Solon (2), Troubleshooting job openings in Columbus, OH Jobs List Programmer/Analyst IV (Lead) - 20221214092219 Create date: 14-Dec-2022 start date:12/28/2022 End date:3+MONTHS from start date submission deadline:12/21/2022 Note: * Job Site: Remote Description: TECHNICAL SKILLS Must Have Experience with configuring and troubleshooting SAML 2.0 and app.... (This job is for - Troubleshooting SAML Jobs in OH Columbus Analyst - (in Columbus, OH)) IS Technical Specialist IV (Lead) - 20221213043914 Create date: 13-Dec-2022 start date:12/26/2022 End date: 3+months from start date submission deadline:12/20/2022 Note: * Job Site: Remote Description: TECHNICAL SKILLS Must Have Experience with configuring and troubleshooting SAML 2.0 an.... (This job is for - Troubleshooting SAML Jobs in OH Columbus Specialist - (in Columbus, OH)) DOT - Help Desk Analyst 1/HDA1 (671273) Create date: 15-Dec-2021 Start Date :01/10/2022 End Date :06/30/2022 Submison Deadline :12/20/2021 Client Info : DOT Description : DESCRIPTION: HDA1 to help IT Automate and implement new technology to assist with keeping the desktop environment current and running optimally. Troubleshooting Jobs in OH Columbus Analyst - (in Columbus, OH)) CASB Engineer - 71297 Create date: 28-Jan-2021 Note: Candidate needs to be able to relocate to Ohio after Covid blows over. We should submit only GC,GC - EAD, L2-EAD,H4-EAD and Citizens. Job Description: This position is a Cloud Security Engineer who will be expected to help guide the implementation, configuration, and monitoring of cloud-native security solutio.... (This job is for - Documentation Troubleshooting Stakeholders Jobs in OH Columbus Engineer - (in Columbus, OH)) Full-Stack Software/Web Developer - 66739 Create date: 16-Sep-2020 Note :5+ Month contract, being brought on to help with holiday efforts. Opportunity for contract extension based on performance. Opportunity to be 100% remote, but will need to work EST hours. MUST HAVE RETAIL AND ECOMMERCE EXPERIENCE - WILL NOT ACCEPT CANDIDATES WITHOUT RECENT RETAIL/ECOMMERCE EXPERIENCE. Job Description : It.... (This job is for - Troubleshooting Core Java Jobs in OH Columbus Developer - (in Columbus, OH))    Troubleshooting job openings in other states Jobs List DevOps Architect - 141457 Create date: 19-Dec-2024 Start Date: 2/3/2025 Submission Deadline:1/6/2025 Client: Commonwealth of Massachusetts - Boston Note: * Candidate must be local: Yes Description: The Dev Operations Architect will collaborate with the SI product vendor, Technical Implementation Lead and Data and Information Lead to .... (This job is for - SLA Troubleshooting ERP Jobs in MA Boston Architect - (in Boston, MA)) Telecommunications Analyst III - 137757 Create date: 29-Nov-2024 No of Submissions : 2 Start date : 01/06/2025 End Date : 06/30/2025 Submission deadline : 12/6/2024 4:00:00 PM Client Info : DOC Note: * Interview Process: In Person or Online via Teams * Remote or on-site: Candidate MUST be a WI resident or willing to relocate to WI .... (This job is for - Troubleshooting WebEx Jobs in WI Madison Analyst - (in Madison, WI)) Specialist- Jr (Epic Principal Trainer) (747011) Create date: 18-Sep-2024 No of Submissions : 1 Start date : 09/30/2024 End Date : 09/30/2025 Submission deadline : 09/24/2024 Client Info : NCDHHS Note: * Agency Interview Type : Webcam Interview Only * Remote * CANDIDATES MUST BE CERTIFIED IN ASSIGNED EPIC APPLICATIONS Desc.... (This job is for - Training Troubleshooting Documentation Jobs in NC Raleigh Specialist - (in Raleigh, NC)) Database Administrator 5 -134957 Create date: 11-Sep-2024 No of Submissions : 1 start date : 10/14/2024 End date : 09/30/2025 submission deadline : 9/18/2024 at 10am EST client info : DOC Note: * Duration: 1 year with extension likely * Hybrid: Will need to be onsite from day 1, two days a week. Wednesdays are required to be .... (This job is for - SQL Troubleshooting Unix Linux Jobs in MI Lansing Administrator - (in Lansing, MI)) IA-DOM-IVRS-NE2-Technology Support Specialist (746620) Create date: 11-Sep-2024 No of Submissions : 1 Start date : 09/30/2024 End Date : 09/29/2025 Submission deadline : 9/16/2024 Client Info : DVRS: Department of Vocational Rehabilitation Services Note: * Agency Interview Type : In Person Only * Onsite Description : The Iowa Wo.... (This job is for - Troubleshooting TCP IP Jobs in IA DesMoines Specialist - (in Des Moines, IA))    Troubleshooting job openings in OH Jobs List System Engineer - Linux - 54062 Create date: 14-Oct-2019 Candidate must be our W2 Employee Description: GENERAL RESPONSIBILITIES: · As a member of the Midrange Project Delivery team, you will be responsible for the building of LINUX servers and the necessary components (hardware/software) to achieve project goals. · Youll work closely with proj.... (This job is for - Troubleshooting Database Jobs in OH Dublin Engineer - (in Dublin, OH)) Developer Advisor - 50582 Create date: 01-Aug-2019 Candidate must be our W2 Employee Notes : We can only use subcontractors who are visa holders. Citizens and GC holders can only be considered outside iLabor on a referral fee basis. Description: If this job is assigned to any Government Business Division entity, the applicant and incumbent fall under a sensit.... (This job is for - Business Analyst Troubleshooting Equivalent Jobs in OH Mason Consultant - (in Mason, OH)) Android Developer (EL2) - 53239 Create date: 19-Jun-2019 Description: ndroid Developer. Our client in Columbus, Ohio has a contract opportunity available for an Android Developer who possesses a passion for pushing mobile technologies to the limits. This Android app developer will work with a team of talented engineers to design and build the next generation of our mobile applications. <.... (This job is for - Troubleshooting REST Android Jobs in OH Dublin Developer - (in Dublin, OH)) 01APEX-27807 Automation Test Engineer - 40563 -SP Create date: 16-Nov-2018 Start Date: 11/19/2018 End Date: 2/1/2019 Client: Abercrombie & Fitch, Co. Description: Automation Test Engineer Apex Systems, the nations 2nd largest IT Staffing organization, has immediate and exciting opportunity located in Columbus, Ohio. This is a 3 month, open ended contract opportunity with long te.... (This job is for - Implementation Troubleshooting Jobs in OH NewAlbany Engineer - (in NEW ALBANY, OH)) Application Analyst - 34169 Create date: 01-May-2018 Client Info : Kroger Corporation Candidate must be our W2 Employee Candidates RTR form should be only on the name of APEX Systems We should submit only GC,GC - EAD, L2-EAD,H4-EAD and Citizens Job Description : Following are the position details: Job Title: Application Analyst .... (This job is for - CSP Troubleshooting ETL Jobs in OH BlueAsh Analyst - (in BLUE ASH, OH)) (Analyst: Troubleshooting, ITIL, A+ Certification, Communication Skills Time Management Ski in Columbus, OH)

Featured Jobs ASP.Net Government Developer (Jobs in Madison, Wisconsin) Manual Consultant (Jobs in Columbus, Ohio) IT Specialist (Jobs in Columbus, Ohio) Batch CMDB Management System Administrator (Jobs in Glen Allen, Virginia) - Architect (Jobs in Richmond, Virginia) - Analyst (Jobs in Denver, Colorado) PMP Manager (Jobs in Atlanta, Georgia) Budgeting Office Consultant (Jobs in Harrisburg, Pennsylvania) Architecture - - Specialist (Jobs in Raleigh, North Carolina) Javascript Developer (Jobs in Tucker, Georgia)