Troubleshooting Training Test Lansweeper Documentation Deployment Support Good Oral   Requirement id 102798 Job title Consultant Job location in Albany, NY Skills required Helpdesk Support, Troubleshooting, Training, Test Lansweeper Documentation Deployment Open Date 30-Jan-2020 Close Date Job type Contract Duration 6 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Consultant: Helpdesk Support, Troubleshooting, Training, Test Lansweeper Documentation Deployment Note: * Please be advised responses are due no later than 2/10/20. Responsibilities Are you a tech & IT geek? We have a 30-month project with our client in Albany, NY that requires a Help Desk Support, Junior Setup/deploy computers with custom images, troubleshoot computer software/hardware issues, use inventory tracking system to document computer information. Day-to-Day Tasks include, but not limited to: Guidance of technical staff Provide training, support and troubleshooting. Review and test new technologies. Respond to all service requests. Use of LanSweeper. Document user request or issue document the diagnostic steps performed when troubleshooting the issue and assist the user with resolution using existing procedures and documentation. Acts as single point of contact for users of the Departments Information Technology (IT) services and directs questions and report problems regarding services and products. Installation of desktop hardware / peripherals, printers and thin clients. Installation of individual software packages, as needed, for all users. Use of imaging software to create custom images and expedite large equipment roll-outs. Support and deploy O365 and Office 2016. Mandatory Qualifications: Work in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures or business applications and products that run on those platforms 12 - 36 months experience Preferred Qualifications: 24 months experience supervising and providing technical support for level 2 help desk staff. 24 months experience utilizing VMware vSphere to support virtual desktops including linked clones. 24 months experience using LanSweeper, Remote Desktop and Active Directory, all three are required. 24 months experience using ITSM service desks. 24 months experience resolving hardware and software issues and troubleshooting Windows 7 applications and OS. 24 months experience configuring and installing Windows based hardware, peripherals, network printers and thin clients. 24 months experience in network monitoring, permissions and troubleshooting user accounts. 24 months experience with the installation and support of Microsoft Office suites in an enterprise environment. 24 months experience managing equipment inventory 24 months experience scripting in a Windows environment 12 months experience troubleshooting Windows 10 OS and applications. Languages Must have English Native or bilingual proficiency Additional job information Agency-NYS DOH Project-N/A Additional vendor information Candidates need to meet 60% of the Preferred Qualifications to qualify for the position.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 102798 while calling.   Other jobs in NY: Albany (4), Bethpage (6), BUFALLO (1), Buffalo (6), Commack (4), Commack Long (1), Jericho (5), Long Island (4), Long Island City (2), Manhattan (5), Midtown NYC (1), New York (41), New York City (8), NYC (2), Helpdesk Support job openings in Albany, NY Jobs List Help Desk Support - 4206 Create date: 07-Oct-2020 Note: * On-site/Remote: On-site * Interview: Phone or video call * Please be advised repsones are due no later than 10/20/20. Responsibilities TVT is a NYS Prime Vendor! Are you a Tech junkie or IT geek? We have a 24-month project with our client in Albany, NY that requires a Help Desk Support,.... (This job is for - ITSM Monitoring Jobs in NY Albany Consultant - (in Albany, NY)) Help Desk Support - 3800 Create date: 03-Jun-2020 Responsibilities Are you a Tech junkie or IT geek? We have a 30-month project with our client in Albany, NY that requires a Help Desk Support, Expert This project will result in deployment, training, and support of TraCS (Traffic and Criminal Software) to over 500 police agencies across the state of New York. This application .... (This job is for - IIS FTP Jobs in NY Albany Consultant - (in Albany, NY))    Helpdesk Support job openings in other states Jobs List ABC - Operations Support Analyst (752390) Create date: 10-Dec-2024 No of Submissions : 2 Start date : 01/13/2025 End Date : 06/30/2025 Submission deadline : 12/13/2024 Client Info : ABC Note: * Agency Interview Type : In Person Only * Hybrid Description : **There IS available parking at this facility for contr.... (This job is for - job Jobs in VA Mechanicsville Analyst - (in Mechanicsville, VA)) VDOT Infrastructure Solutions Architect 4 - (737232) Create date: 29-May-2024 Onsite No of submissions :2 Start date :05/17/2024 End date :06/30/2024 Submission deadline : 6/3/2024 Client info : VDOT * Note : *.Pls NOTE: Role is located in Fairfax, VA - local candidates only due to ON SITE requirement. *If selected, an initial phone screen w.... (This job is for - job Jobs in VA Fairfax Architect - (in FAIRFAX, VA)) NJATSCU Business Systems Consultant 3 Helpdesk (731445) Create date: 20-Mar-2024 Job Title: NJATSCU Business Systems Consultant 3 Helpdesk / Customer Support (731445) Hybrid start date :03/24/2024 End date :07/20/2024 submission deadline : 3/25/2024 client info : Judiciary Description : Position is Hybrid;.... (This job is for - Business Analyst Jobs in NJ Trenton Consultant - (in Trenton, NJ)) NJATSCU Business Systems Consultant 3 Help Desk (728426) Create date: 02-Feb-2024 Hybrid start date :02/11/2024 End date :03/09/2024 submission deadline :2/7/2024 client info :Judiciary Description : Position is Hybrid; 2 Days Onsite, 3 Days Remote. Project will be extended. EXCELLENT written and verbal c.... (This job is for - Business Analyst Jobs in NJ Trenton Consultant - (in Trenton, NJ)) VDOT System Administrator 4 Colonial Heights, (727985) Create date: 25-Jan-2024 Onsite start date :02/05/2024 End date :06/30/2024 submission deadline : 1/30/2024 client info :VDOT Description : *Local Colonial Heights, VA candidates required *ALL interviews conducted ONSITE *100% ONSITE work *assign.... (This job is for - job Jobs in VA ColonialHeights Administrator - (in Colonial Heights, VA))    Helpdesk Support job openings in NY Jobs List Help Desk Support - 3677 Create date: 09-Apr-2020 Note: * Please be advised responses are due no later than 4/13/20. Responsibilities Are you Tech Terrific, an innovative thinker, and have great interpersonal skills? Are you energetic and enthusiastic, as well as uniquely talented? We have a 24-month project with our client in Menands, NY that.... (This job is for - Lansweeper Jobs in NY Menands Consultant - (in Menands, NY)) (Consultant: Helpdesk Support, Troubleshooting, Training, Test Lansweeper Documentation Deployment in Albany, NY)

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