Troubleshooting outlook Word And Excel Consultant (Jobs in Richmond, VA)   Requirement id 131150 Job title Consultant Job location in Richmond, VA Skills required Windows Operating System Support, Troubleshooting, outlook, Word And Excel Open Date 05-Jan-2022 Close Date Job type Contract Duration 5 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Consultant: Windows Operating System Support, Troubleshooting, outlook, Word And Excel Start Date :01/17/2022 End Date :05/27/2022 Submison Deadline :01/11/2022 Client Info: DGS Note : * Agency Interview Type: Transition to 2022 Contract - No Interview Required Description : **DGS requesting to work with SWAM vendors only for these two roles so this req will not appear on the weekly vendors updtes that go out to all vendors. Resumes due to the mgr on Tuesday, Jan 11. Beginning January all team members are required ot be ON SITE Tuesday, Wednesday and Thursday of each week (no exceptions). Parking NOT provided for contractors. If selected must provide proof of vaccination /be fully vaccinated bc of on site requirement. DGS/DPS has a need for temporary resources beginning January through approximately May 27, 2022 IMPORTANT: DGS requires that FTE employees AND Contractors that will be on site be FULLY VACCINATED (no exceptions). Before you submit your candidate please confirm this is the case. If they are not then they are not a fit and cannot be considered. If selected, a separate form from DGS confirming the details will be required. You do not have to provide proof until an offer is accepted. Must be able to pass a national criminal background check if selected. ABOUT THE ROLES: DGS is supporting the eVA transition for state agencies and higher Ed. As such, tech support in the form of 3 Tech Analyst/HelpDesk roles are needed to support the extra work load. These folks will be answering phones, completing trouble tickets around the transition. DGS will provide training on their process and ticketing system as well as any on line learning tools they use to the selected candidates. Candidates must be technically savvy, quick learners and professional in appearance and phone manner. Beginning January 3, all team members are required ot be ON SITE Tuesday, Wednesday and Thursday of each week (no exceptions). Per DGS policy, if selected, the contractor must be FULLY VACCINATED for offer to be accepted. Proof of vaccination will be required at the time of offer (no prior proof needed unless selected) but you may want to ask befire you submit them so you do not waste a spot. Parking is NOT provided for contractors Customer Care Technical Analyst Demonstrated analytical and technical skills to troubleshoot and solve internet application, browser issues, connectivity and other system problems. Must have excellent analytical, technical and communication skills in order to ask questions to determine nature of problem and walk customer through problem-solving process to resolve technical problems. Document user or system issues and escalate to appropriate team members or groups. Ability to interpret and understand impacts of procurement policy and procedures to system functions while closing a high number of issues daily with a sense of urgency and providing excellent customer service. Skilled in multi-tasking; managing multiple IT related work efforts; monitoring, assigning, and addressing trouble tickets; troubleshooting, and balancing priorities of other assigned workloads. Excellent written and verbal communication skills at both technical and non-technical levels. Excellent customer service skills and experience. Demonstrated organization and prioritization skills. Experience with a Help Desk issue ticket tracking systems. Excellent interpersonal skills with a high degree of tact and diplomacy to promote a positive image of eVA and the eVA team. Conflict management skills to handle difficult customer situations. Positive attitude and demonstrated excellent teamwork skills. Software/hardware skills: Windows Operating System, email, internet, strong application tro   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 131150 while calling.   Other jobs in VA: Alexandria (1), Ashburn (3), Cardinal (1), Charllottesville (1), Charlottesville (6), Chesapeake (2), Chester (2), Dulles (3), Fredericksburg (1), Fremont (1), Glen Allen (2), Reston (4), Richmond (45), Roanoke (14), Virginia Beach (14), Windows Operating System Support job openings in Richmond, VA Jobs List DOE - Oracle Database Developer (704989) Create date: 23-Feb-2023 Start date : 03/13/2023 End Date : 09/04/2023 Submission deadline :2/28/2023 Client Info :DOE Note: * Hybrid Description : --------------------------------------------- On Site expected: 1 /day week Must pick up equipment IN PERSON (if selected) Duration: 6 months wit.... (This job is for - Development Jobs in VA Richmond Developer - (in Richmond, VA)) DOC Network Engineer 3 - Christiansburg, VA (699493) Create date: 30-Nov-2022 Hybrid This candidate must be local to western VA within a 60 mile radius of Christians burg, VA. No remote candidates will be considered. Start date :01/03/2023 End Date :09/15/2023 Submission deadline :12/5/2022 Client Info :DOC Description : ---------------------------------.... (This job is for - job Jobs in VA Richmond Engineer - (in Richmond, VA)) DGS - Help Desk /Customer Support (675195) Create date: 31-Jan-2022 Start Date :02/21/2022 End Date :05/27/2022 Submission Deadline :02/3/2022 Client Info :DGS Note : * gency Interview Type: Web Cam Interview Only Description **DGS requesting to work with SWAM vendors only for these two roles so this req will not a.... (This job is for - Troubleshooting outlook Jobs in VA Richmond Consultant - (in Richmond, VA)) DGS-Technical Analyst/Help Desk 2 - 3 Roles (669114) Create date: 19-Nov-2021 Start Date :11/29/2021 End Date :05/27/2022 Submison Deadline :11/25/2021 Client Info: DGS Note : * Agency Interview Type: Web Cam Interview Only Description : 3 roles total 50% ON SITE & 50% Remote required beginning Jan 3. Parking Not provid.... (This job is for - Troubleshooting Jobs in VA Richmond Analyst - (in Richmond, VA))    Windows Operating System Support job openings in other states Jobs List ITS63 9000009261 Technical Jr System Administrator -SP Create date: 03-Mar-2021 Bid URL: https://app.fairmarkit.com/bid/f02f9727-6101-4d5f-805a-6ae546e90369/?source=mail Note: Online Submission Submission Deadline: 3/8/2021 12:00 PM EST Start Date: 3/29/2021 End Date: 6/30/2021 Client: MBTA Description: The Systems Administrator is a member of the AFC team and is.... (This job is for - DNS TCP IP Jobs in MD Charlestown Administrator - (in Charlestown, MD)) ITS63 AFC20075 AFC Jr System Administrator -SP Create date: 10-Mar-2020 Note: RTR form must be submitted. Note: Total hours: 2080 Submission Deadline: 3/17/2020 12:00 PM EST Start Date: 4/1/2020 End Date: 3/31/2021 Client: MBTA Description: The AFC team is responsible for ensuring maximum uptime of MBTAs fare collection environment responsible for collecting re.... (This job is for - WSUS DNS Jobs in MA CHARLESTOWN Administrator - (in CHARLESTOWN, MA)) ITS63 AFC200065 Sr Systems Administrator -SP Create date: 03-Jan-2020 Note: RTR form must be submitted. Note: Total hours: 1040 Submission Deadline: 1/7/2020 12:00 PM EST Start Date: 1/16/2020 End Date: 6/30/2020 Client: MBTA Description: DUTIES a RESPONSIBILITIES: The Fare Transformation team is responsible for ensuring maximum uptime of MBTAsfare colle.... (This job is for - job Jobs in MA CHARLESTOWN Administrator - (in CHARLESTOWN, MA))    Windows Operating System Support job openings in VA Jobs List VSP - NOC Help Desk Technician - 3p-11p Shift (721065) Create date: 22-Sep-2023 Onsite Start date :10/19/2023 End Date : 01/31/2024 Submission deadline :9/26/2023 Client Info : VSP Description : ------------------------------------------------------ ON-SITE - Candidate must be willing to work ON-SITE and Rotating Shifts from DAY 1!!! Virginia State Police (.... (This job is for - job Jobs in VA Chesterfield TechLead - (in Chesterfield, VA)) VSP - NOC Help Desk Technician (4 ROLES) (714152) Create date: 11-Jul-2023 Onsite Start date :08/21/2023 End Date :01/31/2024 Submission deadline :7/13/2023 Client Info :VSP Description : ------------------------------------------------------ ON-SITE - Candidate must be willing to work ON-SITE and Rotating Shifts from DAY 1!!! Virginia State Polic.... (This job is for - job Jobs in VA Chesterfield Developer - (in Chesterfield, VA)) DOC Network Engineer 3 - Christiansburg, VA (692359) Create date: 01-Sep-2022 This candidate must be local to western VA within a 60 mile radius of Christiansburg, VA. No remote candidates will be considered. Start date :10/03/2022 End Date :10/02/2023 Submission deadline :9/6/2022 Client Info :DOC Description : *This candidate must be local to we.... (This job is for - Network Jobs in VA Mechanicsville Engineer - (in Mechanicsville, VA)) (Consultant: Windows Operating System Support, Troubleshooting, outlook, Word And Excel in Richmond, VA)

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