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Troubleshooting IT Experience Consultant
(Jobs in Atlanta, GA)
 
Requirement id 139033
Job title Consultant
Job location in Atlanta, GA
Skills required Desktop Support, Customer Relationship Management, Troubleshooting, IT Experience
Open Date 10-Feb-2023
Close Date
Job type Contract
Duration 4 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: Desktop Support, Customer Relationship Management, Troubleshooting, IT Experience

start date:2/27/2023
End date:06/30/2023

submission deadline:02/17/2023

client info : ATL - AIM Aviation Services

Note:

* Position Location: On Site

Description:

The Desktop Support Sr will provide leadership to a team responsible for supporting workstations running Windows 7, land phones, cell phones, desktops, and network printers in a 24x7 operating environment. The Helpdesk Supervisor is responsible for ensuring that departmental standard operating procedures are followed by all team members. The Helpdesk Supervisor is also responsible for proactively monitoring helpdesk call volumes and ensuring that adequate resources are available to provide helpdesk phone coverage. The Help desk Supervisor will report to the CRM (Customer Relationship Management) Manager and must coordinate activities with other business units within the division to meet the departments overall objectives. Strong Desktop support troubleshooting skills, strong in 2010 OS support.

Experience required:

5 years overall IT experience
Experience Performing hardware installation and configuration of printers, scanners, web cameras, projectors, etc. In-depth knowledge of or experience with repairing HP printers is a plus.

Experience Performing software installation/configuration, including but not limited to windows operating system and Microsoft Office products.

Essential Education/Certification(s): A+ Certification or hands-on equivalent experience in computer repair or any combination of education and experience that would provide the applicant with the desired skills, knowledge, and ability to perform the job functions.

Non-Technical Skill(s): The applicant must be able to manage multiple projects and/or tasks concurrently. Must be a self-starter & be able to use own judgment/initiative to undertake activities with minimal supervision. The Candidate must also have excellent oral & written communications skills as well as the ability to work alone or within a team environment.

Organizational Expectations: The successful candidate must be able to work collaboratively with others to achieve team & organizational goals; prioritize projects and/or tasks; provide constructive input to achieve team goals; deliver a customer-focused, responsive service to customers; support efforts to enhance business efficiency & effectiveness; demonstrate a positive, “can-do” attitude; respond constructively to new information, changing conditions, & unexpected obstacles.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 139033 while calling.
 
Other jobs in GA: Alpharetta (12), Atlanta (37), Conyers (2), Downtown Atlanta (1), Dublin (1), Duluth (5), Dunwoody (4), Lawrenceville (2), Norcross (4),
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Note:

* Position Location : On Site

Description :



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Desktop Support Tech Sr -62628
Create date: 25-Apr-2024
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start date : 05/06/2024

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submission deadline : 04/29/2024

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Note:

* Position Location: On Site

Description :



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Desktop Support Tech Sr -62627
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Note:

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Note:

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* INTERVIEW NOTES:

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(Consultant: Desktop Support, Customer Relationship Management, Troubleshooting, IT Experience in Atlanta, GA)
     
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