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Troubleshooting ETG Support Model Production Support Administrator
(Jobs in Norc
 
Requirement id 16239
Job title Administrator
Job location in Norcross, GA
Skills required Troubleshooting, Software Deployments, BMC Remedy, ETG Support Model Production Support
Open Date 04-Nov-2013
Close Date
Job type Contract to Hire
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type Phone Screening
   Email Recruiter: coolsoft
Job Description Administrator: Troubleshooting, Software Deployments, BMC Remedy, ETG Support Model Production Support

** Only W2 Employee - No Subcontracting

** Can submit only Green Card and Citizens

** Can submit at higher rate

*** Over Time is paid at 1.420 times
OT - Extra Hours on Weekdays and Saturdays

*** Double Time is paid at 2.0 times
DT - Hours worked on Sundays



Sr. SQL Database Administrator


Position Description
This position maintains Microsoft SQL databases, including all client-facing environments, database backup, support of databases across internal and end-user applications and disaster recovery tests. Responsibilities includes improvements of database integrity through quality assurance and manages change control processes related the SQL environment. Additional responsibilities include analyzing existing database applications for performance tuning, alerting & monitoring, working with application developers to integrate efforts with relational databases, participate in team or company projects as required, maintain state-of-the-art knowledge of existing best practices in database administration, design, and implementation, capacity planning and provides on-call support.
Specialized knowledge, skills, abilities
o Excellent communication (spoken and written) skills
o Experience supporting/administering MS SQL in an enterprise environment
o Ability to develop and troubleshoot change scripts as needed
o Maintain the health of the production,(and/or lower region) environments
o Experience with backup processes & procedures
o The ability to document standard operational procedures
o Assimilate organizational objectives into operational action plans
o Knowledge and experience with capacity planning as it pertains to databases
o Work with the application team to fully understand the Brookfield environment
o Work on documenting areas that need to be addressed
o Provide 24 X 7 production database support to help resolve production and application related issues (Sev 1/Sev 2)
o Understand and utilize the Change Management process
o Work with the team to understand how backups work
o Monitor the SQL production environment
o Participate in Disaster Recovery exercises (if available remotely)
o Perform updates/changes during maintenance windows
o Understand current capacity issues and the capacity planning processes
o Work with team to review change requests
o Participate in software deployments

Special concerns new incumbent will face
Understanding the ETG support model and organization, learning application suites, and change management processes.

Special Training Needs
ITIL, Quest LiteSpeed, Quest Performance Analysis, BMC Remedy, Alarm Point, ETG Change Management, ETG Escalation Processes

Competencies/Traits desired
Strong knowledge of MS SQL and how to tune it in a highly specialized fast paced, 7X24 operation environment. Windows scripting, experience with SQL Query Language. Knowledge of escalation and Root Cause Analysis, ITIL and industry best practices.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 16239 while calling.
 
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(Administrator: Troubleshooting, Software Deployments, BMC Remedy, ETG Support Model Production Support in Norcross, GA)
     
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