Troubleshooting Active Directory Helpdesk Database Admin Operating Systems Develope   Requirement id 62317 Job title Developer Job location in Boise, ID Skills required Troubleshooting, Communication Skills, PC Support, Active Directory Helpdesk Database Admin Open Date 03-Jul-2017 Close Date Job type Contract Duration 7 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Developer: Troubleshooting, Communication Skills, PC Support, Active Directory Helpdesk Database Admin Start Date : 07/17/2017 End Date : 12/15/2017 Submission Dead Line : 07/10/2017 Description : Agency Project Scope (Description of Work Needed - Additional background check requirements are to be added here) The temporary/contracted employee will provide additional Help Desk telephone and dispatch support, working hours that coincide with permanent IT Infrastructure staff project task assignments, absences and lunches, to improve the overall level of service provided to Help Desk customers, as well as provide a Help Desk presence to customers earlier in the day. PC Support and Active Directory account management in a Windows environment and general Help Desk system experience using HelpStar/ServicePro preferred Anticipated Hours of work: Weekly, Monday through Friday, 8:00 a.m. to 3:30 p.m., MT., with an expected half hour unpaid lunch break. Weekly work hours not to exceed 36 hours. Work location: Boise Office 300 N 6th st Boise ID 83702. Agency Expected Deliverables Experience: Two (4) plus years of experience. Education: Two (2) year college degree or equivalent study in the area of IT Support Description of skills and knowledge include: Work with internal customers and end users to identify, troubleshoot and resolve IT issues/concerns. Minimum Qualifications: • Excellent written and oral communications skills • Knowledge of PC Support and Active Directory • Strong ability to analyze and resolve issues • Experience working with a Help Desk System (HelpStar/ServicePro preferred) Specific Skills Required (Programming languages, databases, operating systems, etc.) Excellent communication skills and personable, as the top priority is providing quality customer service. Technical knowledge should be at or surpass the level of basic Windows desktop troubleshooting.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 62317 while calling.   Other jobs in ID: Boise (11), Troubleshooting job openings in Boise, ID Jobs List Service Desk Technician 1 (SDT1) - SERVCENTDEPLOYFY19 Create date: 14-Jun-2018 Start Date : 07/02/2018 End Date : 06/28/2019 Submission Dead Line : 06/21/2018 Description : This position will answer, respond and resolve deployment requests. 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