Troubleshooting TCPIP ITSM Microsoft Products Customer Service Skills Consultant   Requirement id 96755 Job title Consultant Job location in Louisville, KY Skills required Troubleshooting, Windows 7, Windows 10, TCPIP ITSM Microsoft Products Customer S Open Date 22-Aug-2019 Close Date Job type Contract Duration 4 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Consultant: Troubleshooting, Windows 7, Windows 10, TCPIP ITSM Microsoft Products Customer S Start Date : 09/04/2019 End Date : 12/31/2019 Submission Dead Line : 08/29/2019 Description : Assignment Description: PC Tech Refresh – the scope of this project is to replace client PCs that are 4 years old. Technician will be required to perform needs assessment, (hardware & software) using a Company developed system, and builds for client PCs. The Company is migrating from Windows 7 to Windows 10 and experience in installation/build is of importance. In addition, the Technician may be assigned to a location in the Louisville area to provide basic hardware and software troubleshooting. The Technician will be required to work in and with the Companys ITSM system (Cherwell). Skill Set Requirements and Capabilities: Working knowledge and ability to troubleshoot basic Windows 7 & 10 issues. Ability to troubleshoot and resolve basic hardware issues. Ability to troubleshoot basic network issues. Basic knowledge of Ethernet topology, TCP/IP protocol, and Microsoft products. Must have excellent customer service skills, and able to follow standards and procedures. Attention to detail as well as follow up and completion of assigned tasks is required. Previous experience working with an ITSM. Special Requirements: Must have an insured and reliable vehicle. This position will require the individual to complete installs at various work sites within the Louisville area. Mileage will be reimbursed at IRS approved rate. Must be able to lift 50 pounds. Level of Experience: Minimum of 1 year for all Skill Set Requirements and Capabilities as a Desktop Technician. Must have experience with Windows 10 install/build. Desired Certifications: A+ certification is preferred.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 96755 while calling.   Other jobs in KY: Cynthiana (1), Louisville (4), Remote (2), Unknown (17), Troubleshooting job openings in Louisville, KY Jobs List Technical Support Center - RFQ 026772-4995 Create date: 31-Mar-2022 Start Date :4/14/2022 End Date :07/31/2021 Submission Deadline :Thursday, April 7, 2022 at 5:00 PM E.S.T. Description : Assignment Description: Contract position for a Technical Support Center Technical Support resource. • Provide “work from home” telephone technical s.... 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