Troubleshooting Time Management Skills Microsoft Office Suite Microsoft Office Word   Requirement id 101020 Job title Specialist Job location in Boston, MA Skills required HASTUS Software Implementation, Workforce Modernization Program, Troubleshooting, Time Management Skills Microsoft Office Open Date 09-Dec-2019 Close Date Job type Not specified Duration 3 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Specialist: HASTUS Software Implementation, Workforce Modernization Program, Troubleshooting, Time Management Skills Microsoft Office Note: Submission Submission Deadline: 12/13/2019 9:00 PM EST Start Date: 12/23/2019 End Date: 3/30/2020 Client: MBTA Description: The Trainer/Support Specialist will be responsible for training and supporting Operations personnel and end users as part of the HASTUS software implementation for the MBTA Workforce Modernization Program. This position will perform the following activities and examples, as well as other related tasks as the needs arise. DUTIES & RESPONSIBILITIES • Assist with the implementation of Workforce Modernization Program (WMP) systems, including, but not limited to, the Daily Operations system and Bid system for Bus, Heavy Rail and Light Rail transportation districts in HASTUS software. • Learn and practice user scenarios as part of developing individual expertise in HASTUS software. • Develop and execute training programs for training new and existing WMP software end users. • Support end users on troubleshooting issues. • Act as liaison between areas and project teams to work through issues. • Assist in implementing and supporting future WMP systems, as appropriate. • Respond to each inquiry, whether from a customer, vendor, or coworker in a professional and courteous manner. • Work any and all shifts and / or locations as assigned or directed. This may include shifts starting early morning, finishing late night, weekend shifts, and/or involving traveling by train or vehicle to various locations. • Uphold the rights and interests of the Authority while building and maintaining effective relationships with employees. • Perform related duties and projects as assigned and report on status. EDUCATION AND/OR EXPERIENCE • A high school diploma or equivalent (G.E.D.) from an accredited institution with the ability to comprehend, communicate and respond to instructions, orders, signs, notices, inquiries, etc. in English. • Experience in bus and / or subway transit operations preferred. • Two (2) years of software end-user training experience • The ability to develop training materials and lead effective classroom sessions for adult learners. • Excellent organizational, confidentiality, multitasking and time management skills. • Strong computer and analytical skills. • Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint. • Handle sensitive and confidential information in an appropriate manner. • Have excellent customer service and conflict resolution skills. • The ability to provide internal and external customers with a courteous and professional experience. • The ability to work effectively with a diverse workforce.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 101020 while calling.   Other jobs in MA: Boston (103), Burlington (1), Cambridge (1), Canton (3), Chelsea (9), Franklin (1), Lexington (2), Malden (10), Marlborough (2), Maynard (2), Newton (1), Quincy (6), Sharon (1), Waltham (1), Welesley (1), Wellesley (6), Westborough (1), Westbourough (1), HASTUS Software Implementation job openings in Boston, MA Jobs List ITS63 OSD20-0018 Technical Trainer/Support Specialist -SP Create date: 27-Sep-2019 Note: RTR form must be submitted. Note: Total Hours: 1208 Submission Deadline: 10/4/2019 10:30 AM EST Start Date: 10/14/2019 End Date: 3/30/2020 Client: MBTAC Description: The Trainer/Support Specialist will be responsible for training and supporting Operations personnel and end users as pa.... (This job is for - job Jobs in MA Boston Specialist - (in Boston, MA)) ITS63 OSD19-0050 FY19 Trainer Or Support Specialist -SP Create date: 28-Nov-2018 Submission Deadline: 12/6/2018 10:30 PM EST Start Date: 12/3/2018 End Date: 3/31/2019 Client: MBTA Description: Detailed Description of Services: The Trainer/Support Specialist will be responsible for training and supporting Operations personnel and end users as part of the HASTUS software implementa.... (This job is for - job Jobs in MA Boston Specialist - (in Boston, MA))         (Specialist: HASTUS Software Implementation, Workforce Modernization Program, Troubleshooting, Time Management Skills Microsoft Office in Boston, MA)

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