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Troubleshooting MS Office Suite Customer Service Skills Consultant
(Jobs in Tren
 
Requirement id 117576
Job title Consultant
Job location in Trenton, NJ
Skills required Troubleshooting, Windows 10, PC Hardware And Software, MS Office Suite Customer Service Skills
Open Date 25-Jun-2021
Close Date
Job type Contract
Duration 11 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: Troubleshooting, Windows 10, PC Hardware And Software, MS Office Suite Customer Service Skills

Start Date:07/01/2021

End Date:06/30/2022

Submission Deadline:6/30/2021

Client Info:DOH

*Note: Agency Interview Type: iLinc Web Cam Interview Only

Description:

Please do not submit any candidates for this position that were submitted for 646178.

This position will be responsible for providing on-site computer/tablet/peripheral technical support including but not limited to answering inquiries, resolving computer, network, application and Internet connection issues via phone, e-mail, and remote connection or in person and walk user through problem-solving process. Identify and escalate situations requiring urgent attention and notify primary HIT Deskside team when problems are reported based on a specific work activity or location; prepare activity reports and re-direct non-deskside problems to the appropriate project team resource. The position will also be responsible for imaging computers, encrypting hard drives and deploying new/re-imaged computers.

This position is not purely phone support and will be 100% on site at the address listed.

Project will extend beyond the current dates based on future anticipated funding.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 117576 while calling.
 
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(Consultant: Troubleshooting, Windows 10, PC Hardware And Software, MS Office Suite Customer Service Skills in Trenton, NJ)
     
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