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Troubleshooting Operating Systems WINDOWS 7 INSTALLATION Consultant
(Jobs in COL
 
Requirement id 95154
Job title Consultant
Job location in Columbia, SC
Skills required Troubleshooting, IT Networking Role, Storage Experience, Operating Systems WINDOWS 7 INSTALLATION
Open Date 17-Jul-2019
Close Date
Job type Contract
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: Troubleshooting, IT Networking Role, Storage Experience, Operating Systems WINDOWS 7 INSTALLATION

Start Date : 07/31/2019
Submission Dead Line : 07/25/2019
Client Info : Department of Probation, Parole, and Pardon Services

Note:

INTERVIEW PROCESS (who will conduct i/v, phone or in-person, how many rounds of i/vs)?

INTERVIEW WILL BE CONDUCTED BY PHONE AND/OR FACE-TO-FACE BY A TEAM OF IT PROFESSIONALS

Description :

SCOPE OF THE PROJECT:
IT TECHNICAL SUPPORT FOR ENDPOINT DEVICES FOR CENTRAL AND REMOTE LOCATIONS.

DAILY DUTIES / RESPONSIBILITIES:
• WORKS UNDER LIMITED SUPERVISION IN THE ADMINISTRATION, PLANNING, INSTALLATION,
CONFIGURIATION, MAINTENANCE, AND SUPPORT OF COMPUTER HARDWARE, SOFTWARE, PRINTERS
AND NETWORK CONNECTIVITY.
• UPDATES TICKETS IN TICKETING SYSTEM ON ALL IT RELATED ISSUES AND ASSISTS HELPDESK
PERSONNEL WITH LOWER TIER SUPPORT WHEN REQUESTED.
• MONITORS CYBER THREATS, ATTACKS AND VULNERABILITIES SUCH AS VIRUSES, RANSOMWARE,
WORMS, TROJANS, KEYLOGGERS, ADWARE, BOTS, RATS AND LOGIC BOMBS.
• PARTICIPATES IN NETWORK TROUBLESHOOTING FOR CONNECTION BASED ISSUES BETWEEN
ENDPOINT DEVICES AND DISTRIBUSTION SWITCHES.
• IDENTIFIES RISKS AND COMMUNICATES RISKS TO THE CIO AND IT TEAM.
• PROCESSES INVENTORY AND HP MAINTENANCE REQUESTS FOR SYSTEMS AND PRINTERS IN THE
NETWORK.
• CONDUCTS AND AIDS IN INVENTORY OF COMPUTER EQUIPMENT ACROSS ALL AGENCY REGIONS
OF SC.
• ASSISTS IN PREPAREING NEW SYSTEMS AND DEVICES FOR EMPLOYEES.
• UPDATES ACTIVE DIRECTORY INFORMATION FOR USERS AND CONDUCTS PASSWORD RESETS
AND SYSTEM CONFIGURATION UPDATES USING SCCM.

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
• EXPERIENCED IN ENTERPRISE DESKTOP SUPPORT AND CUSTOMER SERVICE.
• SKILLED IN DESKTOP ADMINISTRATION FOR WINDOWS 7 AND WINDOWS 10.
• DEMONSTRATIVE ABILITIES TO TROUBLESHOOT DESKTOP, PRINTER, NETWORK AND MDM IPHONE ISSUES.
• EXCELLENT CUSTOMER SERVICE AND COMMUNICATION SKILLS VIA PHONE, EMAIL, IN-PERSON,WORKING WITH A WIDE RANGE OF SITUATIONS AND PERSONALITIES
• MUST BE ABLE TO EFFICIENTLY PERFORM REMOTE AND ONSITE TECHNICAL WORK.
• MUST BE ABLE TO UPDATE USER AND SYSTEM INFORMATION IN ACTIVE DIRECTORY AND SCCM.

PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
• STRONG PERSONAL, ETHICAL, AND MORAL STANDARDS
• GOOD UNDERSTANDING OF DESKTOP SUPPORT CONCEPTS AS IT RELATES TO
TROUBLESHOOTING NETWORK ENDPOINTS.
• GOOD INTERPERSONAL SKILLS
• PROACTIVE AND SELF-MOTIVATED
• SELF-STARTER WITH ABILITY TO PRIORITIZE WORKLOAD AND MANAGE TIME.
• WILLINGNESS TO LEARN NEW THINGS AND TAKE OWNERSHIP.

REQUIRED EDUCATION:
BACHELORS DEGREE OR MASTERS DEGREE IN NETWORK SECURITY, COMPUTER SCIENCE, OR INFORMATION SYSTEMS/TECHNOLOGY MANAGEMENT OR EQUIVALENT WORK EXPERIENCE.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 95154 while calling.
 
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(Consultant: Troubleshooting, IT Networking Role, Storage Experience, Operating Systems WINDOWS 7 INSTALLATION in Columbia, SC)
     
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