Troubleshooting Nortel Capacity Planning Visio Documentation Administrator (Jobs   Requirement id 88337 Job title Administrator Job location in Temple, TX Skills required Cisco VoIP, Avaya Session Manager, Troubleshooting, Nortel Capacity Planning Visio Documenta Open Date 07-Feb-2019 Close Date Job type Contract Duration 27 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Administrator: Cisco VoIP, Avaya Session Manager, Troubleshooting, Nortel Capacity Planning Visio Documenta Start Date :02/11/2019 End Date :07/15/2021 Submission Deadline :02/07/2019 Client Info :CS: HCLS Delivery (ICS) Description : We know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our companys growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for client and for the people who work here. Moves, Additions and Changes - Moving of the physical, telephone (wireless, soft client installation or desk set), video end point or other communications end point. Maintain documentation to reflect pertinent end point information. Ability to identify & relocate cross-connect (jumper wire or patch cable). Additions – Ability to configure a phone (wireless, soft client or desk set), video camera, analog line using the corporate standard & then setting the device up or extending the line and testing to insure all is operational configured correctly. Includes Class of Service, Features & Key Expansion Modules. Maintain documentation to reflect pertinent end point information. Ability to identify & relocate cross-connect (jumper wire or patch cable). Changes to the configuration of the phone (desk set, wireless or soft client) or line (name, class of service, network class of service, line appearances, voicemail box, basic menus, ACD, NCFW, DCFW Troubleshooting – Endpoint instrument – break fix - Client or end point configuration validation – (IP, TDM, Video, line or soft client) - Wireless coverage validation – (phone tools)Call through validation – (dialing properties 1+, 9+ internal, intra-system) Training - Ability to train users on how to use various end points (phone, soft clients, cameras, login/log out) - Conference, Hold, Transfer, Call Log. Validating, Maintaining and Updating all user documentation Application Support & Customer Coordination & requirements gathering: Voicemail - Password administration, Mailbox administration & basic menu services, Training, End user troubleshooting and support/ Contact Center – Agent configuration & skillset assignment, Basic ACD configuration, Realtime & Historical Reporting basic support, Agent/Supervisor training , End user/client troubleshooting & support / UC – IM client configuration & support, End user support & configuration conferencing (voice, video and web), Soft phone client support & configuration, Voicemail client support & configuration, Password administration & support, UC end user training, End user troubleshooting & support / Telco Account Management – Account review, reconciliation & payment approval. Management of 3rd parties providing TEM Services Review current end point counts, configurations & special requirements. (Multi-line appearances, menus, roll overs, ACD queues, faxes, number ranges, carrier identification of services & support). Engineer supported activity dependent upon complexity, size or scope. End point configuration & testing. Basic Qualifications: Ability to attend training during morning shift for first few weeks before beginning regular shift hours Shift hours - 8AM to 5PM CST Ability to be on Call Saturday & Sunday Reliable transportation to travel to numerous locations Experience Documenting procedures using Visio Min 3 years of Telecom support experience Experience with Cisco VOIP, Avaya Red, Spectra / Cisco Experience with Move, Add, Changes with Cisco VOIP, Build/Change Phones Experience with Analog & Digital Admin Voicemail experience - Cisco Unity Experience – Add, delete, change, configuration Experience Reviewing Trunks & Phone & line card replacement Nortel – troubleshooting experience Ability to do Layer 1 cable troubleshooting – patching cable Analog gateways , carrier experience Wireless Deployment experience Ava   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 88337 while calling.   Other jobs in TX: Austin (21), Dallas (32), Fort Worth (30), Ft Worth (1), Grand Prairie (1), Houston (12), Hunstville (2), Huntsville (1), Irving (3), Plano (4), San Antonio (9), Woodlands (1),    Cisco VoIP job openings in other states Jobs List Network Security Engineer - 53314 Create date: 30-Apr-2018 Start Date :05/15/2018 End Date :06/14/2019 Submission Deadline :05/2/2018 Client Info : GaDOT Description : Network Support and installation service will be responsible for the technical design, installation and support involving various Cisco VoIP hardware and software tech.... (This job is for - DeploymentUCS Jobs in GA Atlanta Engineer - (in Atlanta, GA)) Communication Consultant Create date: 17-Apr-2015 General Purpose Consultant is required to perform the work described below by November 30, 2015. Must be able to be on-site in Portland on April 27, 2015. 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(This job is for - CUCM Jobs in NJ RARITAN Engineer - (in Raritan, NJ)) Network Engineer - 345094 Create date: 12-Nov-2013 Description: The Network Engineer (NE) is responsible for the design, implementation and overall performance, security and availability of the entire LAN/WAN/MAN for enterprises designing network topology between sites such as data centers, field offices and DR sites. Extensive technical product experience in network security controls. .... (This job is for - DHS Jobs in IA Independence Engineer - (in Independence, IA)) Lead Cisco VOIP Migration Engineer - J-10-655-991 Create date: 20-Mar-2012 [Note: Start Date : 04/02/2012 End Date : 10/31/2012] Description: Client seeking a lead Cisco VOIP engineer to spearhead a Cisco/Avaya Migration and Integration design and planning activities for the Contact Center vertical within the UC Program, this includes the development and creation of the design and plan ar.... (This job is for - LAN WAN Jobs in IL BLOOMINGTON Engineer - (in BLOOMINGTON, IL))    Cisco VoIP job openings in TX Jobs List Sr. Telecom Administration (North Texas) - NTTJP00014400 Create date: 07-Feb-2019 Start Date :02/11/2019 End Date :07/15/2021 Submission Deadline :2/7/2019 Client Info :ICS: HCLS Delivery (ICS) Description : We know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our companys gr.... (This job is for - Nortel Jobs in TX Dallas Administrator - (in Dallas, TX)) Sr. Telecom Administration (North Texas) - NTTJP00014213 Create date: 05-Feb-2019 Start Date :2/11/2019 End Date :07/15/2021 Submission Deadline :2/11/2019 Client Info : ICS: HCLS Delivery (ICS) Description: We know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our companys gro.... (This job is for - Nortel Jobs in TX Dallas Administrator - (in Dallas, TX)) (Administrator: Cisco VoIP, Avaya Session Manager, Troubleshooting, Nortel Capacity Planning Visio Documenta in Temple, TX)

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