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Troubleshooting Customer Service Skills Analyst
(Jobs in Colonial Heights, VA)
 
Requirement id 146677
Job title Analyst
Job location in Colonial Heights, VA
Skills required Technical Support, MS Office Suite, Troubleshooting, Customer Service Skills
Open Date 04-Apr-2024
Close Date
Job type Contract
Duration 2 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Analyst: Technical Support, MS Office Suite, Troubleshooting, Customer Service Skills

Onsite

start date :04/22/2024

End date :06/30/2024

submission deadline : 4/9/2024

client info : VDOT

Description :

**candidates local to the Colonial Heights, VA required for ONSITE work
*ALL interviews conducted ONSITE, NO exceptions
*100% ONSITE, NO exceptions
*Contract to be extended annually beyond June 30, 2024, likely for 6-12+months


Skilled in the use of Microsoft Desktop products including but not limited to Windows, Outlook, SharePoint, MS Office Suite and MS Teams. Skilled in wireless devices. Ability to communicate effectively verbally and in writing with individuals. Customer Service skills that include a “customer first” attitude. Position is responsible for agency-specific end user support throughout the Richmond District. Provides troubleshooting, problem management and escalation of issues to resolve and communicate resolution to customer concerns in a timely manner. Troubleshoot hardware and software issues.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 146677 while calling.
 
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(Analyst: Technical Support, MS Office Suite, Troubleshooting, Customer Service Skills in Colonial Heights, VA)
     
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