Troubleshooting Intune IOS Consultant (Jobs in Madison, WI)   Requirement id 134521 Job title Consultant Job location in Madison, WI Skills required Troubleshooting, Help Desk Environment, Microsoft Office, Intune IOS Open Date 15-Jun-2022 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Consultant: Troubleshooting, Help Desk Environment, Microsoft Office, Intune IOS start date:7/1/2022 End date:06/30/2023 submission deadline: 6/17/2022 4:00:00 PM client info : DOA Note: * Interview Process: one Teams interview, two max. Video and Audio on. * Local candidates or willing to relocated at candidates expense. Candidates will be required to be onsite at least 50% of the time, needs to be on-site bi-weekly. * On boarding will be on-site first 2 weeks. Description: Under the general supervision of the Supervisor of Client Engineering Desktop Supervisor, this position provides guidance and performs research for the management and administration of the Microsoft M365 application in the delivery of Microsoft solutions. This enterprise-wide responsibility includes the design and delivery of Microsoft solutions to meet business objectives, tenant technical requirements to create effective knowledge sharing, collaboration, and workflow solutions. Responsibilities: • Serving at the first point of contact for customers seeking technical assistance over the phone, email and through our ticketing system. • Performing remote troubleshooting through diagnostic techniques and pertinent questions. • Manage tickets assigned in a timely manner. • Determine the best solution based on the issue and details provided by the customer. • Develop/modifying Knowledge Base documentation. • PC deployments, installation of software and assist customers with new devices. • Record events and problems and through resolution logs. Requirements and Skills: • 2-5 years experience working in a help desk environment. • Proven experience with Microsoft Office, Teams and InTune services. • In-depth knowledge of computer systems and mobile devices. • Proven experience as a help desk technician. • Ability to diagnose and resolve basic technical issues. • Proficient with iOS and Android devices. • Detail oriented and maintain confidentiality. • Ability to work with minimal supervision. • Customer-oriented and patient.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 134521 while calling.   Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2), Troubleshooting job openings in Madison, WI Jobs List Telecommunications Analyst III - 137757 Create date: 29-Nov-2024 No of Submissions : 2 Start date : 01/06/2025 End Date : 06/30/2025 Submission deadline : 12/6/2024 4:00:00 PM Client Info : DOC Note: * Interview Process: In Person or Online via Teams * Remote or on-site: Candidate MUST be a WI resident or willing to relocate to WI .... 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