Troubleshooting CRM Red Hat Linux Service Desk Problem Solving Skills Management Ski   Requirement id 13236 Job title Consultant Job location in Austin, TX Skills required Troubleshooting, Software Applications, CRM, Red Hat Linux Service Desk Problem Solvi Open Date 15-Apr-2013 Close Date Job type Contract Duration 6 Months Compensation DOE Status requirement --- Job interview type Face to Face interview    Email Recruiter: coolsoft Job Description Consultant: Troubleshooting, Software Applications, CRM, Red Hat Linux Service Desk Problem Solvi Works with moderate work direction, and can identify issues/problems but may need assistance in resolving. Provides application support for MVSS custom applications in the tolling, parking, public safety or DMV markets. Provides said support for internal and external resources. Develops proficiency within assigned projects utilizing appropriate methods, practices and concepts. Acquires general knowledge and understanding of the organization, the product lines, and customer base. A rotating 24/7 on-call schedule will be part of this position. This will be no more than 1 out of every 2 weeks with an ideal of 1 out of every 4 weeks. MAJOR DUTIES AND RESPONSIBILITIES 1. Technical Contributions: Conducts assigned technical tasks that produce accurate, timely results used for decisions within an area of technical specialty at a project level. Exhibits good discriminatory judgment in evaluating results of those tasks, and suggests future direction based on these results. Applies fundamental technical skills to provide support and services to one or more of the following: manufacturing, division, external customers, etc. Activities may include product modification, application administration, technology development, process development, life cycle management, technical service and product support. 2. Interactions: Interacts with other personnel, principally within the assigned division/staff organization and customer base and begins to develop a network of resources to facilitate completion of assignments. Interaction is primarily by email and phone. Participates on and may lead teams as required. Utilizes available information resources and systems. Develops a working knowledge and understanding of the software, manufacturing, engineering, sales and marketing functions and interfaces. Develops understanding of customer relations and begins to understand customers processes and applications. May identify and communicate new opportunities, applications, customer needs and competitive information 3. Leadership: May be responsible for providing functional work direction and/or training to contract workers or tech aides. May lead projects or sub teams to complete assigned tasks. May conduct training to customers and/or business teams. 4. Communications: Communicates results of assigned technical tasks to respective business groups and/or appropriate customers and/or appropriate technical community. Communicates relevant findings to external parties/customers as appropriate. This may include preparing reports, presentations, and other written documents. May begin to provide Voice of Customer and Industry trends back to the business group. 5. Corporate Initiatives: Builds a working knowledge of key corporate initiatives and applies appropriate tools to the job function. This job also requires performing other duties as assigned. REQUIRED EDUCATION & EXPERIENCE " High School diploma or equivalent " 2 years+ experience maintaining and configuring software applications " 1-2 years in application/CRM administration " 1-2 years of experience with Redhat Linux " 2 year+ previous experience in phone/email-based service desk environment " Experience working in a 24/7 high availability System Software Support Environment REQUIRED SOFT SKILLS " Strong grasp of communication in English, both written and verbal " Technical and non-technical communication skills such as listening, reading, writing and speaking " Ability to acquire knowledge of divisions products, customers and customers needs " Ability to manage stressful situations in a calm, courteous and efficient manner " Analytical problem solving skills " Ability to apply methodology of process improvement when applicable " Critical thinking " Excellent problem-solving methodology " Exceptional interpersonal and time management skills " Exceptional resourcefulness and   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 13236 while calling.   Other jobs in TX: Austin (21), Dallas (32), Fort Worth (30), Ft Worth (1), Grand Prairie (1), Houston (12), Hunstville (2), Huntsville (1), Irving (3), Plano (4), San Antonio (9), Woodlands (1), Troubleshooting job openings in Austin, TX Jobs List ITSAC 23R0014956 Systems Analyst 2 -SP Create date: 13-Apr-2023 Bid URL: https://dir.my.site.com/itsacvendor/s/itsac-vendor-response/a588z0000003TnxAAE/23r0014956 Note: Online Submission Note: Total estimated hours per Candidate shall not exceed 400 hours Note: RTR form must be signed by the candidate Submission Deadline: 4/21/2023 5:00 pm CT Start Date: 5/1/2023 End Da.... (This job is for - TroubleshootingPowerapps Jobs in TX Austin Analyst - (in Austin, TX)) QA Analyst - Senior - 72916 Create date: 12-Mar-2021 Candidate must be our W2 Employee. 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