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UCCE/ICM/CVP CCNA CCNP DNS QoS Engineer
(Jobs in Bothell, WA)
 
Requirement id 90907
Job title Engineer
Job location in BOTHELL, WA
Skills required UCCE/ICM/CVP, Cisco Network Engineer, CCNA, CCNP DNS QoS
Open Date 05-Apr-2019
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type Face to Face interview
   Email Recruiter: coolsoft
Job Description Engineer: UCCE/ICM/CVP, Cisco Network Engineer, CCNA, CCNP DNS QoS

Job Description :

At least 5 years relevant experience required. Performs domain maintenance. Architects, supervises and participates in the implementation of technologies and platforms. Assists with planning and implementing systems and network integrations. Documents the design, operation and troubleshooting of technology platforms and procedures.

Engineering resource augmentation throughout UCCE migration.

Work with vendors, clients, carriers and technical staff on VoIP implementation, optimization, security and ongoing management. This includes but is not limited to troubleshooting infrastructure and services including Cisco ICM, UCCE, CUCM, CUC, CUIC, CUPS, CUBE, CVP, Finesse, Jabber and all other Unified Communications applications
Engineer, configure and lead the deployment of Unified Communications infrastructure and call routing solutions
Design, build and implement call routing solutions from user requirements and provide appropriate support documentation
Perform analysis of the operational problems as well as provide highest-level crisis management
Characteristics
Must be able to continuously prioritize activities in a dynamic landscape
Proven ability to manage multiple projects simultaneously from various business partners, adhere to design specifications and meet aggressive deadlines with minimal direction
Self-starter that takes ownership for keeping abreast of new technology developments for current and future applications to job duties
Perform duties in the most efficient and cost-effective manner possible and provide regular status reports on tasks accomplished, current issues and progress toward goals
Minimum Qualifications
Extensive experience with Ciscos collaboration suite of products such as Cisco Unified Communications Manager, Cisco Unity Connect, Cisco Meeting Server (previously Acano)
Solid experience with Cisco Voice Gateways
Experience with Avaya integration with a Cisco ICM environment
Solid experience in dial plan designs and implementations
Application integration experience related to Avaya OneX, Cisco Jabber, Microsoft Skype for Business, etc.
Proven ability to work business requirements into solutions that map to technology capabilities and integration with existing infrastructure
Understanding of Agile principles in managing DevOps continuous process flows
Demonstrated ability and experience in working with vendors and service providers
Excellent communication (written, verbal and presentation) skills
Advanced problem-solving orientation and decision-making skills
Strong network, voice and video engineering experience with a variety of vendor solutions

Education/Certification

Bachelors degree in Computer Science, Information Systems or Telecommunications
5-7 years of IT experience with a record of progressive career growth
CCNA/CCNP or CCNA/CCNP-Voice (or equivalent experience)

Technology Platforms

Experience with the following technologies:

Voice /Video / Data convergence technology solution and deployment strategies of Cisco UCCE, Cisco ICM with a variety of third-party integrations
Avaya Aura Platforms including Avaya Session Manager, Communication Manager, Call Management Systems, Voicemail and Context Store
Familiarity with third-party application integration with Virtual Hold Technologies, Aceyus, Afiniti, Aspect, NICE and Verint
Skills based routing, precision & attributing routing vectoring and predictive call delivery
IP routing and switching with QoS
Understanding of Multi-Layer Switch Network and MPLS Network Design, Routing, Traffic Engineering Management
Wireless Networking Protocols, Technologies Design and Management
Unders
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 90907 while calling.
 
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(Engineer: UCCE/ICM/CVP, Cisco Network Engineer, CCNA, CCNP DNS QoS in BOTHELL, WA)
     
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