UX Customer Service Consultant (Jobs in Columbus, OH)   Requirement id 70792 Job title Consultant Job location in Columbus, OH Skills required Proven Experience, Solid Leadership Skills, UX, Customer Service Open Date 18-Jun-2018 Close Date Job type Contract Duration 6 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Consultant: Proven Experience, Solid Leadership Skills, UX, Customer Service Description: Our Columbus, Ohio client is looking for a User Experience Researcher contractor with proven skills in the design and execution of research studies and the provision of strategic design thinking throughout the design process. In this role, you will conduct primary research to explore the behaviors and motivations of users, and work with teams of designers, business partners, architects and others to develop new digital experiences. Essential Functions: You will inspire change at all stages of productdevelopment by delivering impactfu oral, written and visual presentations that articulate & translate research findings. Most importantly, your job as a researcher is to help the Ux team understand what would make a users experience feel more meaningful, intuitive, accessible, fun—and even magical. Partner closely with visual designers, interaction designers, creative technologists and content writers to provide consulting services to business clients and development teams. Participate in strategic research planning by meeting with internal clients and UX team members. Design and execute interviews, observations and moderated and unmoderated research activities that result in actionable recommendations which drive user-centered ideation, definition and iteration. Plan, manage and execute all aspects of studies with users including recruiting, logistics, moderation and data collection. Collaborate with third party vendors when necessary. Lead synthesis of qualitative and quantitative customer data to inform research and design activities. Present findings to business owners, key stakeholders, senior executives, development teams and other UX team members. Manage open and timely communication with internal stakeholders (excellent verbal and written skills are required). Demonstrate up-to-date expertise in user experience research and apply this to projects. Requirements: Proven skills in the design and execution of research studies and the provision of strategic design thinking throughout the design process Solid experience of generative and evaluative research methodologies is desirable, e.g. contextual interviews, participatory design sessions, concept evaluation, usability studies, and heuristic evaluations. A Bachelors degree in design, HCI (human computer interaction), human factors, psychology, cognitive science or related field is a plus.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 70792 while calling.   Other jobs in OH: Cincinnati (1), Cleveland (1), Columbus (233), Dublin (8), Solon (2), Proven Experience job openings in Columbus, OH Jobs List Data Analyst - 55556 Create date: 07-Nov-2019 Candidate must be our W2 Employee Responsibilities Data Analyst. Our client has a contract need for a Data Analystwho will be responsible for analyzing various data sources/feeds to identify trends and related improvement opportunities. Requirements: Background in reporting and analysis, with proven a.... 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