VPN EMC BIOS Configuration Rack Solutions Consultant (Jobs in Phoenix, AZ)   Requirement id 108258 Job title Consultant Job location in Phoenix, AZ Skills required Excellent Communication Skills, VPN, EMC, BIOS Configuration Rack Solutions Open Date 15-Jul-2020 Close Date Job type Contract to Hire Duration 6 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Consultant: Excellent Communication Skills, VPN, EMC, BIOS Configuration Rack Solutions Candidate must be our W2 Employee. Job Description : MUST HAVE REQUIREMENT: prior experience with Dell servers (PowerEdge servers). Will be onsite with Dells client, so strong professionalism and customer service skills. • AmEx has gone from 0 to 400 Dell servers in a year. Since the Dell equipment is new to them, they dont know it or understand the tools and how they integrate, so they are frustrated with the level of support and want a resource onsite in each data center. • Resources will be an extension of AmExs Server Team. • Resources will be doing the original server install, but the role will also involve ongoing server support and troubleshooting - including maintenance to call in any new parts; system management with Dells tools (i.e. OpenManage and SupportAssist); etc. •• Candidates need experience with current Dell PowerEdge generation servers, not Dell Blade servers. --> AmEx is buying Rack Servers - mostly Generation 14 servers - 640, 740, 840, 940; they do have some Gen 13 servers as well. •• Candidates need experience with rack server management, configuration, troubleshooting. --> A candidate who is "TechDirect certified" would be a huge plus. Candidates will end up getting certified if they arent already. •• Candidates need experience with Dell EMC OpenManage Essentials - and Enterprise is the newer version of the tool AmEx is likely going to. --> Repository Manager - add on to OpenManage - helps with inventory and patches systems in large groups. •• Candidates need to have familiarity with upgrading systems in terms of firmware, BIOS, etc. to meet AmExs standards. ---> Step 1: plug a cable into the server ---> Step 2: configure and update iDRAC - life-cycle controller that goes onto a Dell server that allows for monitoring, management, etc. - allows for remote deployments; deploying operating systems, adjusting code level, etc… •• Candidates need experience with Dells SupportAssist technology ("phone home technology") and how systems monitor Dell servers. •• Candidates need experience working with the customer on change management. •Resources will not be working more than 40 hours per week, but hours/days will need to be flexible based on schedule and customer requirements. This is not a day-time job only; resources will be working in a production environment in the data center where some changes have to occur off-hours. Staging equipment can be done during the regular work-day, but as an example, hard-drive or motherboard replacements have to be done off-hours. When work can be done via VPN, remote work is acceptable.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 108258 while calling.   Other jobs in AZ: Chandler (14), Phoenix (9), Scottsdale (1), Tempe (4), Excellent Communication Skills job openings in Phoenix, AZ Jobs List ServiceNow Developer - 69790 Create date: 02-Dec-2020 Candidate must be our W2 Employee. Job Description : CommonSpirit Health has an urgent need to fill a ServiceNow Application Developer with expertise in HR ServiceNow module. Healthcare experience is highly desired. Within the first few days, this person will be coding. Taking requirements from team and turning int.... 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