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VPN LTE WebEx Cisco Webex Hardware Troubleshooting Hardware Design Consultant
(Jo
 
Requirement id 135834
Job title Consultant
Job location in Knoxville, TN
Skills required Network Troubleshooting, VPN, LTE, WebEx Cisco Webex Hardware Troubleshooti
Open Date 16-Aug-2022
Close Date
Job type Contract
Duration 10 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: Network Troubleshooting, VPN, LTE, WebEx Cisco Webex Hardware Troubleshooti

Start Date : 08/29/2022
End Date : 06/30/2023


Submission Deadline : 08/24/2022


Client Info : TN DOT

Note:
* Position Location On Site


Description :

Tennessee Department of Transportation
Transportation Management Center - Region 1
7238 Regions Ln.
Knoxville, TN 37914


Must be able to lift at least 50 pounds.
IT Call Center Experience preferred
People/Customer Service skills required
Printer Administration and Troubleshooting - Server Print Queue, and local Queues


Active Directory Management
- Able to navigate Different OUs
- Able to look up attributes
- Able to reset password and unlock accounts.


iOS Management, Support, and Deployment
- Setting up new iphones/ipads
- Resetting iTunes accounts
- Resetting network settings
- Backup/Restore device data


Video Conferencing
- Cisco WebEx
- MS Teams
- Cisco Presence video solutions


Network troubleshooting
- Internal vs external
- VPN
- LTE

- Wifi


Application Troubleshooting
- Account permission
- Compatibility settings
- Browser vs installed


Technical proficiency and troubleshooting of Office 365 (Outlook, Excel, Word, etc.)
Remote support
- MSRA
- RDP
- TEAMs
- Webex


Hardware Deployment


ServiceNow
- Ticket management
- Ticket assignment
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 135834 while calling.
 
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(Consultant: Network Troubleshooting, VPN, LTE, WebEx Cisco Webex Hardware Troubleshooti in Knoxville, TN)
     
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