VPN LAN CITRIX ADMINISTRATION Troubleshooting Lotus Notes Technical Support Analyst   Requirement id 59121 Job title Analyst Job location in Dublin, OH Skills required Service Management Tool, Remote Tool, VPN, LAN CITRIX ADMINISTRATION Troubleshootin Open Date 08-Feb-2017 Close Date Job type Not specified Duration 10 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Analyst: Service Management Tool, Remote Tool, VPN, LAN CITRIX ADMINISTRATION Troubleshootin Start Date : 02/27/2017 End Date : 12/29/2017 Submission Deadline : 02/14/2017 Description : Location: 5525 Parkcenter Cir, Dublin, OH *or* Des Moines, IA *Position could be hired in Columbus or Des Moines Providing telephone-based technical support services to Nationwide employees, agents, and contractors. This project is in support of the Nationwide Agency Lotus Notes to OUtlook Migration. As an IT Service Desk Technician, you will follow documented call handling procedures to manage inbound contacts and document relevant information in a Service Management tool, while providing excellent customer service and technical support services. The ideal candidate will be good at multi-tasking in many different applications, and possess the ability to comfortably type while talking. He/she should be able to control a conversation while expressing appropriate empathy and energy directed towards providing a technical solution for the caller. Skills required include: Experience with a Service Management tool, such as HP Service Center or Service Now Experience using Remote Tools, such as Go To Assist or Citrix Experience troubleshooting network connectivity, including LAN, broadband and VPN, 802.11 wireless and cellular-based internet services (such as Verizon MiFi) Experience troubleshooting and using Windows based operating systems in a corporate environment Experience using and troubleshooting email applications, such as Outlook or Lotus Notes Experience using and supporting the use of smartphones for business, including the use of business email applications such as Good Mobile. Experience providing helpdesk type services in another large corporate environment, in support of both standard technologies such as desktop software and printing, as well as business applications for an insurance, financial, or related industry   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 59121 while calling.   Other jobs in OH: Cincinnati (1), Cleveland (1), Columbus (233), Dublin (8), Solon (2), Service Management Tool job openings in Dublin, OH Jobs List Help Desk Analyst - 6592 Create date: 08-Jun-2017 Help Desk Analysts whose role will involve providing telephone-based technical support services via phone to employees, agents, and contractors. As an IT Service Desk Technician, you will follow documented call handling procedures to manage inbound contacts and document relevant information in a Service Management tool, while providing excellent c.... 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(This job is for - job Jobs in NJ BerkleyHeights Developer - (in Berkley Heights, NJ)) Help Desk Analyst - 7053 Create date: 25-Jul-2017 Our client in Columbus, Ohio has a contract opening for a Help Desk Analyst whose role will involve providing telephone-based technical support services via phone to employees, agents, and contractors. As an IT Service Desk Technician, you will follow documented call handling procedures to manage inbound contacts and document relevant information .... (This job is for - LAN Jobs in AZ Scottsdale Analyst - (in Scottsdale, AZ))    Service Management Tool job openings in OH Jobs List Sr. Linux Administrator Engineer - 89560 Create date: 08-Dec-2022 start date:12/19/2022 End date:12 months (expected) from start date submission deadline:12/13/2022 Description: Our client is looking for a contract only Sr. DevOps Engineer to assist with Data Center operations, automation, and system migrations. Gen.... 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