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VTC Design User Training Technologies And Protocols MS Team Foundation Server TechL
 
Requirement id 140339
Job title Tech Lead
Job location in CULPEPER, VA
Skills required Windows 10, Office 365, VTC, Design User Training Technologies And Pr
Open Date 19-Apr-2023
Close Date
Job type Contract
Duration 2 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Tech Lead: Windows 10, Office 365, VTC, Design User Training Technologies And Pr

Onsite

Start date :05/01/2023
End Date :06/30/2023

Submission deadline :4/24/2023

Client Info :VDOT

Description :

VDOT Culpeper District IT Technical Support and Trainer
100% onsite work, working with end users within the assigned district.
MUST possess a valid driver license and have a clear driving history - will drive state vehicle.
Position will primary focus working with field staff with new technology, Sharepoint administration and design , delivery of IT training material in a small classroom environment.
Answer phone calls and email requests for assistance.
Work under the direction of VDOT IT Management assisting with development of training material and delivery of content in a training room environment.

Extensive skill in the use of Microsoft Desktop products including but not limited to
Windows, SharePoint, MS Office Suite and MS Teams.
Support IT Knowledge Base Management by participating in the review and updates of
articles.
Communicate and collaborate across the entire team to include IT support center peers,
supervisor and other departmental teams.
Expert in the use of Office 365, Sharepoint Online, and administering desktop applications.
Ability to communicate effectively verbally and in writing with individuals and groups.
Experience working with help request tracking tools.
Strong Customer Service skills that include a “customer first” attitude.
Position is responsible for agency-specific end user support throughout VDOT Culpeper District.
Provides troubleshooting, problem management and escalation of issues to resolve and
communicate resolution to customer concerns in a timely manner.
Troubleshoot phone, network, and desktop hardware and software issues.
Preferred: Knowledge of computer/mobile device applications and how they operate in an
enterprise environment. Experience with creating training documentation.
Sharepoint design to include create sites, manage permissions, lists and libraries.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 140339 while calling.
 
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(Tech Lead: Windows 10, Office 365, VTC, Design User Training Technologies And Pr in CULPEPER, VA)
     
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