WAN Customer Service Written Communication Skills Consultant (Jobs in Madison, W   Requirement id 147496 Job title Consultant Job location in Madison, WI Skills required Network Technicians, WAN, Firewall Support, Customer Service Written Communication S Open Date 21-May-2024 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Consultant: Network Technicians, WAN, Firewall Support, Customer Service Written Communication S No of Submissions : 1 start date : 07/01/2024 End date : 06/30/2025 submission deadline : 5/22 @ 4pm CST client info : DCF Note: * INTERVIEW NOTES: • Phone and web based interviews will be acceptable. • However, an in--person interview may be required. • Interviews will be set up shortly after the posting close date. • MUST provide three (3) business references for the interview. (One reference must be a supervisory level.) IMPORTANT NOTES: • Candidate MUST be physically located in the United States. International candidates/phone numbers will not be accepted. • Candidate must follow ALL DCF work rules • Candidate must be available to perform all work during the Central Standard Time (CST) business hours 9:00 am – 3 pm (or CST hours as defined by the hiring manager) • Candidate will be required to provide their own equipment for this position (See job description for required specifications.) * Duration: 6/30/2025, with the potential to extend for an additional term(s) This position is remote. However, position status is subject to change. * Hybrid/On Site positions: Local candidates or willing to relocate at the candidates expense. No designated work-space will be assigned however, selected candidate must be available to work at our location as needed. DCF work location is 201 W. Washington Ave., Madison, WI 53703. DCF does not pay for travel time or reimburse for travel expenses. Description : This position will be responsible for the day-to-day operations and small project work for DCF networking and telecommunication services. The candidate will need extensive experience in managing Cisco Unified Communications suite of software and services including Cisco Unified Communications Manager (CUCM), Call Center (CCX), Unity, and Expressway. They will be required to assist with the management of the Cisco Unified Communications VoIP system. This includes an understanding and tracing of VoIP calls using tools within the system and will include but not be limited to creating users, setting up Voicemail, phone setup, and troubleshooting VoIP phone and system issues. The person will be required to work with various vendors in the setup and connectivity of software, applications, and cloud services. The candidate will need a strong understanding in network design to assist in the configuration of network services to support the agency applications and system connectivity of critical applications. This includes requesting the proper firewall ports are configured, F5 load balancing, and security is configured according to agency requirements and best practices. . The candidate will need strong communication skills for managing vendors, coordinating changes with program areas, and working within a dynamic team environment. Change management experience is required, and the candidate would be expected to utilize and understand industry standards and best practices, and provide formal documentation as requested. A strong knowledge of networking is needed including knowledge of VoIP telephony networking. A good understanding of network protocols used for application communication is needed and the ability to translate that information into network diagrams will be required. A wide degree of latitude in the infrastructure knowledge is expected but not limited to LAN, WAN, Firewall, VoIP, application protocols, and application load balancing.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 147496 while calling.   Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2),    Network Technicians job openings in other states Jobs List NETWORK TECHNICIAN ADVANCED - 8735-1 Create date: 11-Apr-2019 SCOPE OF THE PROJECT: SERVES AS NETWORK DESIGN AND PLANNING ANALYST FOR DEPARTMENT OF ADMINISTRATION/OTIS/DTO/NETWORK SERVICES/NETWORK INTEGRATION. PROVIDES SUPPORT TO STATE AGENCIES, INSTITUTIONS AND VENDORS IN THE DESIGN OF VOICE, VIDEO AND DATA SERVICES. CONSULTS WITH STATE AGENCIES TO MAKE RECOMMENDATIONS FOR THE DESIGN OF VOICE, VIDEO AND DATA.... (This job is for - job Jobs in SC COLUMBIA Developer - (in Columbia, SC)) NETWORK TECHNICIAN-ENTRY - 7713-1 Create date: 18-Oct-2017 Start date : 11/01/2017 Deadline : 10/25/2017 Client : Charleston County School District Description : SCOPE OF THE PROJECT: MAIN TASK IS TO INSPECT INSTALLATION OF DATA CABLING AND ASSORTED TECHNOLOGY EQUIPMENT, THOROUGHLY DOCUMENT ANY ISSUES FOUND, AND QUICKLY RELAY INFORMATION TO MANAGER. E.... (This job is for - Troubleshooting Jobs in SC Charleston Developer - (in Charleston, SC))     (Consultant: Network Technicians, WAN, Firewall Support, Customer Service Written Communication S in Madison, WI)

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