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WAN LAN Network Troubleshooting ServiceNow Active Directory Customer Service Skills
 
Requirement id 139457
Job title Specialist
Job location in Nashville, TN
Skills required WAN, LAN, Data Networking, Network Troubleshooting ServiceNow Activ
Open Date 06-Mar-2023
Close Date
Job type Contract
Duration 3 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Specialist: WAN, LAN, Data Networking, Network Troubleshooting ServiceNow Activ

start date : 04/01/2023

End date : 06/30/2023

submission deadline : 03/14/2023

client info : TN DOT

Note :

* Position Location : On Site

Description :

Must be able to lift at least 50 pounds.
IT Call Center Experience preferred
People/Customer Service skills required
Printer Administration and Troubleshooting - Server Print Queue, and local Queues


Active Directory Management
- Able to navigate Different OUs
- Able to look up attributes
- Able to reset password and unlock accounts.


iOS Management, Support, and Deployment
- Setting up new iphones/ipads
- Resetting iTunes accounts
- Resetting network settings
- Backup/Restore device data


Video Conferencing
- Cisco WebEx
- MS Teams
- Cisco Presence video solutions


Network troubleshooting
- Internal vs external
- VPN
- LTE

- Wifi


Application Troubleshooting
- Account permission
- Compatibility settings
- Browser vs installed


Technical proficiency and troubleshooting of Office 365 (Outlook, Excel, Word, etc.)
Remote support
- MSRA
- RDP
- TEAMs
- Webex


Hardware Deployment


ServiceNow
- Ticket management
- Ticket assignment
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 139457 while calling.
 
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(Specialist: WAN, LAN, Data Networking, Network Troubleshooting ServiceNow Activ in Nashville, TN)
     
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