Waterfall Reporting Consultant (Jobs in Massachusetts, MA)   Requirement id 57674 Job title Consultant Job location in Massachusetts, MA Skills required Service Now Expertise, AGILE Project, Waterfall, Reporting Open Date 08-Nov-2016 Close Date Job type Not specified Duration 7 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Consultant: Service Now Expertise, AGILE Project, Waterfall, Reporting Senior Service Now Developer/Administrator: •Perform day to day administration of the ServiceNow tool, including making approved changes to process and work flows •Perform ServiceNow implementation tasks including but not limited to: configuration, integration, custom programming •Develop clear and concise technical & process documentation •Communicate ServiceNow process, operations and capability information to all levels of management effectively •Maintain the integrity of the ServiceNow tool across production and non-production environments •Understand new ServiceNow features and unused module functionality to drive platform expansion and adoption •Review Stories, ensure requirements are clearly understood and aligned to program guiding principles and provide guidance to Junior developers on best direction for configuration •Perform installation and testing of vendor-provided updates and new releases •Work with business users to identify and refine business requirements and workflows •Lead technical analysis of additional module implementations within ServiceNow, including requirements gathering, process modeling and gap analysis and mitigation •Support the design of ServiceNow integrations and work with business partners and technical teams for implementation •Identify and define business solutions for ITIL users Required Skills: •Minimum 3+ years of direct experience as a ServiceNow Admin or application owner, configuring core ServiceNow modules including Service Catalog, Asset, and Configuration •Ability to be flexible, adaptable and learn new concepts quickly •Ability to work effectively in a team environment with aggressive deadlines and multiple priorities •Demonstrated understanding of ITIL processes, operations and procedures •Familiarity with Agile (Scrum) and Waterfall project management methodologies •Advanced Scripting/ Reporting and other classes area highly recommended •Experience in producing enterprise level reports, including compiling data from several different sources •Experience with processes involving problem identification, recovery, escalation and resolution •Able to function well in a fast-paced and adaptive environment •ITIL V3 Foundation Certification (Preferred, but not required)   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 57674 while calling.   Other jobs in MA: Boston (103), Burlington (1), Cambridge (1), Canton (3), Chelsea (9), Franklin (1), Lexington (2), Malden (10), Marlborough (2), Maynard (2), Newton (1), Quincy (6), Sharon (1), Waltham (1), Welesley (1), Wellesley (6), Westborough (1), Westbourough (1), Service Now Expertise job openings in Massachusetts, MA Jobs List Informatica Tech Lead - NTTJP00022779 Create date: 11-Jul-2019 start date:7/15/2019 End date:01/15/2020 submission deadline:7/12/2019 Description: we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our companys growth, market presence and our abi.... 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(This job is for - Jobs in TN Nashville Consultant - (in Nashville, TN)) CSM Development Agent Workspace Project - 70837 - NSP Create date: 13-May-2020 start date:5/28/2020 submission deadline:Proposals are due by Friday May 22nd by 2pm CST client info : Human Services Note: * Project Title : SOW Service Now CSM Development, Agent Workspace Project Description: PROJECT OVERVIEW Pr.... (This job is for - LexisNexis Jobs in TN Nashville Consultant - (in Nashville, TN))    Service Now Expertise job openings in MA Jobs List ITS63_Application_System_Developer_FY19_DOT_001-SP Create date: 25-Jul-2018 Submission deadline: 08/02/2018 04:00:00 PM Start date: 8/13/2018 End date: 1/13/2019 Client: Department of Transportation Description: Position requires developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond. Apply innovative technology to b.... (This job is for - job Jobs in MA Boston Developer - (in Boston, MA)) (Consultant: Service Now Expertise, AGILE Project, Waterfall, Reporting in Massachusetts, MA)

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