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WebEx Documentation UNIX Platforms Network Communications Protocols Monitoring LANWA
 
Requirement id 12827
Job title Consultant
Job location in Norcross, GA
Skills required WebEx, Documentation, Windows, UNIX Platforms Network Communications Pr
Open Date 19-Mar-2013
Close Date
Job type Contract to Hire
Duration 7 Months
Compensation DOE
Status requirement ---
Job interview type Phone Screening
   Email Recruiter: coolsoft
Job Description Consultant: WebEx, Documentation, Windows, UNIX Platforms Network Communications Pr

** Only W2 Employee - No Subcontracting

** Can submit only Green Card and Citizens

** Can submit at higher rate

*** Over Time is paid at 1.420 times
OT - Extra Hours on Weekdays and Saturdays

*** Double Time is paid at 2.0 times
DT - Hours worked on Sundays

SENIOR TECHNICAL WRITER

POSITION SUMMARY: Experienced technical writer required for production of internal support documentation of Enterprise-class Windows and UNIX-based distributed infrastructure platforms.

DOCUMENTATION FORMATS: Online knowledgebase and printed guides.

QUALIFICATIONS:

• 5 years minimum experience producing technical documentation, preferably in the systems/hardware IT area.

• Four-year college degree, preferably in Computer Science or English.

• Working knowledge of infrastructure server farms, network communications protocols, firewall security, system/application monitoring, WAN/LAN configurations.

• Excellent written and verbal skills. Must be able to build a rapport with distributed engineers, working closely with them to produce comprehensive documentation that describes sophisticated infrastructure platforms for internal support staff consumers.

• Excellent organizational and time management skills. Must be able to juggle multiple projects under deadlines while being flexible to accommodate shifting schedules.

• Self starter. Must be able to take projects and run with them with very little supervision. Must be analytical with a thirst for new technological knowledge. Proven track record of performing research and independent self-study as part of production of documentation deliverables.

• Strong Visio skills/experience.

• Experience with running/hosting WebEx sessions. Position requires hosting both large WebEx presentation-type sessions and smaller collaborative WebEx sessions.

• Knowledge/experience of documentation standards and processes with ability and willingness to collaborate with peers in the documentation team to develop and refine them.

• Hands on experience working with Remedy Knowledge Management module a plus.



TOOLS / APPLICATIONS: Tools knowledge/experience, in order of priority:

1. Microsoft Word
2. MS Visio
3. Adobe Acrobat
4. SharePoint
5. MS PowerPoint
6. Experience with some type of online authoring tool
7. MS Excel
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 12827 while calling.
 
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