Cisco Switches Cisco Engineer (Jobs in Little Rock, AR)   Requirement id 18646 Job title Engineer Job location in Little Rock, AR Skills required Desktop\Laptop\Tablet Hardware, Windows XP And Windows 7 Desktop OS, Active Directory Administration, Cisco Switches Cisco Open Date 07-May-2014 Close Date Job type Not specified Duration 13 Months Compensation DOE Status requirement --- Job interview type Face to Face interview    Email Recruiter: coolsoft Job Description Engineer: Desktop\Laptop\Tablet Hardware, Windows XP And Windows 7 Desktop OS, Active Directory Administration, Cisco Switches Cisco Description: * The Desktop Field Technician will provide end users with assistance solving computer related problems, such as imaging, LAN connection, malfunctions and program problems. * The Desktop Field Technician position will provide the Client end users with, desktop, laptop, tablet, and peripheral device support. This position will be based out of the Little Rock Office and provide end user support in the surrounding area. This job will require travel to field offices. The use of State Vehicles may be available at times, but most often the Desktop Field Technician will be responsible for providing their own transportation. * This position will be the “eyes and ears” in the field for Client. Selected candidates must have exceptional customer service skill and be willing to take “ownership” of the business assigned to them. General Description * Tests, maintains, and monitors computer programs and systems, including coordinating the installation of computer programs and systems. Coordinates and links computer systems, within an agency and the state, to increase compatibility and to share information. Consults with management to ensure agreement on system principles. Expands or modifies systems to serve new purposes or improve work flow. Determines computer software or hardware needed to set up or alter system. * In addition, this person will be required to provide ¬limited after hours support, 24 x 7 on a rotating basis. Qualifications: * PC Imaging * Windows XP/7/8 operating system * Active Directory * Experienced in Microsoft Office Suite * File and Print Management * Cicso Switch set-up and troubleshooting * Remote Access Management (LogMeIn) * Wireless Communications (including wireless device provisioning and data restore) * PC Application support * Must possess strong customer service qualities and the ability to * work in a team environment * Must have outstanding problem solving capabilities, strong analytical skills and be able to handle multiple tasks concurrently * Must have strong verbal communication skills * Strong customer service qualities and the ability to work in a team environment Responsibilities: • Meet with customers to compile, identify and determine job specifications needed to develop new processes, update and modify or correct existing programs and systems. • Installation, configuration, troubleshooting and maintenance of PC hardware and desktop software, such as MS Office, Anti-Virus, Adobe, SAP, etc. • Provide expert level escalation and technical leadership • Support and maintain all customers software and systems, including servers, workstations and software. • Provide support for Microsoft operating systems, especially Windows XP, Windows Vista/7/8, and Windows Server 2003, 2008 • User, group, and computer creation and management within a Microsoft Active Directory environment • Provide support on maintaining and configuring Microsoft Active Directory Group Policies to manage desktop client configuration and settings • Performs systems maintenance activities through error reports, user modification requests and system problems. • Provide 24x7x365 on call support • Microsoft SCCM administration and software deployment • Learn and Assist in Management of Cloud Computing Environment (i.e. Office 365 and Google Apps for Government) • Assist users with setting up and operating workplace mobile devices (iPads, iPhones, Windows Tablets) • Learn and Support MAC Laptops/PCs (on a limited basis) Required Skills: * Windows Desktop OS (XP\Windows7) * Active Directory Administration * Desktop\Laptop\Tablet Hardware * CISCO Switches * Certifications (MS, Cisco, CompTAI) Desired Skills: * Group Policy Administration * Remote A   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 18646 while calling.   Other jobs in AR: Acxiom (1), Arkansas (2), Little Rock (21), Rock (2),         (Engineer: Desktop\Laptop\Tablet Hardware, Windows XP And Windows 7 Desktop OS, Active Directory Administration, Cisco Switches Cisco in Little Rock, AR)

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