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Reporting Structure Team Environment Problem Solving Skills Project Plans Analyst<
 
Requirement id 67416
Job title Analyst
Job location in MATHER, CA
Skills required Technical Analysis, Information Services, Project Management, Reporting Structure Team Environment Pro
Open Date 06-Feb-2018
Close Date
Job type Contract
Duration 3 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Analyst: Technical Analysis, Information Services, Project Management, Reporting Structure Team Environment Pro

Start Date : 02/18/2018
End Date : 05/12/2018
Submission Dead Line : 02/12/2018
Description :

MUST BE LOCAL!

HIRING MANAGERS FOCUS:
Experience working in Cisco VoIP projects
Configuration and operation of Cisco 7900, 8800, 8900 series devices for desk, wireless, and conference rooms
Telephone device troubleshooting / installation / replacements
Experience working in Cisco VoIP projects
Familiar with Cisco Call Manager 9.x and 10.x and Unity 8

GENERAL JD:
Supports technical standards and testing of enterprise policies, systems, and/or applications.
Performs moderately complex technical analysis, design, support, implementation, and project management for technology related activities with minimal supervision.

Provides customer support for technology, leveraging tools to track and perform necessary trend analysis of issues.

Provides support to the applications, network, systems, and storage, and escalates issues as needed.


Support and Customer Satisfaction
Functions as a liaison between Information Services, vendors, external technical specialists, and customers.
Coordinates with end users, technical staff, and vendors to identify and correct reported problems.
Clearly document all identified issues during implementation and support.
Provides on-going support and resolution of user issues.
Coordinates follow-through on user requests using established reporting structure.
Monitors the progress of problem resolution and keeps customers informed as to their status.
Reviews, manages, and interpret various system log files, error reports, alert audit logs, and security access logs, as assigned.
Implements, upgrades, and supports the assigned technical solutions.

Provides Technical Support Related to Enterprise Technologies
Monitors applications, systems, storage, and networks using existing tool sets.
Identifies and escalates issues to on-call groups as appropriate.
Performs hardware and software upgrades, replacements, and/or repairs.
Provides detailed specifications, data mapping, and testing assistance.


Technical analysis experience, ability to work in a team environment, maintain a high level of customer service, and possess attention to detail as typically acquired in 3 to 5 years.
Manage multiple competing priorities in a fast-paced dynamic working environment.
Assist in the development of process and procedures.
Proven problem determination and resolution experience.
Experience in production related issues by performing cause analysis.
Medium to large organization experience with Hospital and/or other health care experience preferred.
Knowledge and understanding of information technology concepts and technologies, as is knowledge of computer systems hardware and software, entity relationship models, design, protocols, and methodologies.

Good verbal, written, organizational, problem solving and interpersonal skills.
Adhere to change management policies.
Communicate effectively; work independently and/or in a team environment.
Proven ability to document system workflows.
Manage project tasks to the project plan.
Interact with internal and enterprise staff in a professional, effective manner.
High commitment to detail and accuracy.
Maintain a positive attitude and be willing to learn new skills.
Maintain a high level of energy and creativity.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 67416 while calling.
 
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(Analyst: Technical Analysis, Information Services, Project Management, Reporting Structure Team Environment Pro in MATHER, CA)
     
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