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Banking Experience Manager
(Jobs in SAN FRANCISCO, CA)
 
Requirement id 42710
Job title Manager
Job location in San Francisco, CA
Skills required Product Specialist, Product Management, Insurance Experience, Banking Experience
Open Date 19-Jan-2015
Close Date
Job type Contract
Duration 5 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Manager: Product Specialist, Product Management, Insurance Experience, Banking Experience

Responsibilities:
-Lead DCG project teams in the execution of business projects, which support the Consumer & Small Business Digital Sales strategy. Work closely with project teams to proactively identify innovative options and solutions to the business and customer needs/problems. Partners on developing scope and requirements and ensuring solutions are compliant with regulatory and standards.
-Contribute to project implementation plans and status reports, assist with development of test planning and lead User Acceptance Testing.
-Develop appropriate strategies to assure that product group initiated projects are implemented optimally and with the greatest sales impact.
-Help lead the Sales Funnel Effectiveness programs. You will focus on optimizing the current research and application processes to increase sales and leads across the Non-Secured Lending products (e.g., Credit Card, Student Loans, Personal Lines & Loans, Direct Auto, and Business Direct,).
-Participate in the development of ideas for enhancing existing functionality or identifying new functionality based on audience analysis, competitive benchmarking and product group partner needs. Recommend creative solutions to implement new features and improve usage of existing functionality.
-Conduct strategic business and customer analysis to identify inefficiencies in the site and use the results to resolve problems and improve efficiency of the customer experience.
-Analyze platform reporting data and develop ideas for new projects or enhancements.
-Conduct competitive analysis, prioritize and identify initiatives to execute that will elevate the sales throughput of the platform.
-Synthesize 3rd party research from Forrester, Bank Monitor and others into actionable recommendations for projects initiated by the DSS team or product group partners.
-Metrics Analysis: Continually mine internal customer path data to uncover findings and develop customer intelligence.

Requirements:
-In order to be successful, you will need experience managing products and projects, ranging from concepts in ideation to platform features already in production. You will also need a highly-developed capacity to work with and influence diverse functional areas, both within the Digital Channel Group and within other lines of business, Risk/Compliance, and technology groups.
-2+ years product management or digital sales acquisition (product content, tools and web form) experience.
-3+ years Product strategy experience with focus on digital sales acquisition.
-Customer facing digital experience with Web and Mobile Apps a must.
-Bachelors (BA/BS) degree.
-Proven excellent presentation, communication, and negotiation skills.
-Demonstrated superior relationship management skills and customer-oriented focus is critical.
-Demonstrated experience in a business role where partnership with a number of stakeholders was involved.
-Proven success working in a fast paced environment with shifting priorities while managing both strategic and tactical deliverables.
-Strong team player.
-Demonstrated creative thinking coupled with well-defined analytical and inference skills.
-Comfort with established product management and strategic frameworks.

Preferred Skills:
-Experience with unsecured credit products is a plus.
-MBA desirable.
-The ability to effectively optimize sales and risk/loss mitigation.
-The ability to effectively represent platform and product perspective.
-Experience managing user experience flows.
-SME can manage relationships with other PM, BA, QA members.
-Insurance and Banking experience highly desired.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 42710 while calling.
 
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(Manager: Product Specialist, Product Management, Insurance Experience, Banking Experience in San Francisco, CA)
     
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